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Manager, Social & Partnerships

Van Leeuwen Ice Cream, New York, New York, us, 10261

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Van Leeuwen Ice Cream is seeking a Manager, Social & Partnerships to lead social strategy and brand collaborations and to elevate how the brand shows up in culture. This role will shape Van Leeuwen’s social presence and partnership strategy, driving cultural relevance, community engagement, and brand growth.

The ideal candidate is a strategic and creative marketer with a strong cultural POV who can turn social content and partnerships into meaningful brand moments. This role sits at the intersection of brand, culture, and growth - owning how Van Leeuwen shows up in social, partnerships, and cultural conversations.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office three days a week.

Job Responsibilities Social Strategy & Brand Voice

Develop and execute Van Leeuwen’s social media strategy across platforms including Instagram, TikTok, and emerging channels

Evolve and protect the brand’s social voice, ensuring consistency across content

Translate brand initiatives, product launches, and campaigns into compelling social narratives

Identify cultural moments and trends where Van Leeuwen can authentically participate

Actively engage with relevant brands, creators, and cultural moments across social platforms, building relationships and increasing Van Leeuwen’s visibility and relevance

Collaborate with PR and creative to create integrated brand moments that extend beyond social

Brand Partnerships & Collaborations

Develop, and manage strategic brand partnerships and collaborations

Own partnership ideation and execution from concept to launch

Build a pipeline of culturally relevant collaborations that drive brand buzz and business impact

Creator, Influencer & Community Strategy

Develop and manage a creator and influencer strategy

Own day‑to‑day community engagement across social platforms, responding to comments, DMs, and mentions with on‑brand voice while managing and scheduling posting of content on Van Leeuwen’s social channels

Cultivate community engagement initiatives like our Insider Program, Ambassador Program and Broadcast Channel, that build an active, loyal fan base and turn highly engaged followers into organic advocates for the brand

Surface insights, trends, and audience feedback to inform content and campaigns to in‑house team to ensure content performs with high engagement

E‑mail

Create email calendar and develop strategies for each email channel

Work with the in‑house designer to design email content

Customer engagement

Manage customer interactions on social platforms with strict response timing, while collaborating with key stakeholders to elevate trending and large scale scenarios when appropriate

Co‑manage a Cx team member with the VP of Marketing that will help support in this capacity

Analytics, Reporting & Research

Utilize social listening tools and leverage analytics to review performance data on social media and digital platforms

Develop KPIs for each platform, with a clear path to achieve and track against key benchmarks

Job Requirements

5 to 8 years of experience in social media, brand marketing, partnerships, or related fields

Proven experience developing social strategies and executing brand collaborations

Strong creative and strategic thinking skills with a demonstrated ability to translate insights into compelling content and partnerships

Excellent communication and project management skills

Knowledge & understanding of social tactics and latest trends

Deep understanding of internet culture, trends, and creator ecosystems

Strong creative POV

Comfortable working in a fast‑paced, entrepreneurial environment

Passion for food, culture, and consumer brand

Compensation + Benefits $75,000 - 105,000 annual compensation depending on experience, paid weekly

Eligible for annual 10% bonus

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)

Medical, Dental + Vision Insurance with 70% Employer Contribution

401k with up to 4% Employer Match

Cell Phone Reimbursement Plan

Wellness Reimbursement Plan

Flexible Time Off

Paid Sick Time

Yearly Performance Reviews

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