Management Analyst V - Process Improvement & Technical Writer
CGI Nederland, Falls Church, Virginia, United States, 22042
Management Analyst V - Process Improvement & Technical Writer
CGI Federal is seeking a Management Analyst V - Process Improvement & Technical Writer to support EOIR/BIA in Falls Church, VA. The Management Analyst V supports process improvement efforts and technical documentation across multiple program areas. This role involves analyzing current workflows, designing optimized processes, and developing clear, comprehensive documentation to support organizational efficiency. Your future duties and responsibilities include: Program Analysis. Lead complex, non-routine assignments, either as standalone projects or as components of larger initiatives. Plan, research, and document existing business processes and workflows. Coordinate with personnel across various offices to resolve issues and align project activities. Review, analyze, and integrate processes to support operational effectiveness. Process Mapping. Document and analyze current work processes to improve communication and identify efficiency opportunities. Apply advanced knowledge of flowcharting methodologies, including Linear, Swimlane, and Value Stream Mapping. Process Re-Engineering. Define business objectives and identify opportunities for improvement (e.g., cost reduction, cycle-time improvement). Conduct 'As-Is' process analysis to identify inefficiencies and bottlenecks. Design optimized 'To-Be' workflows aligned with organizational goals. Support the implementation of new processes, including system updates and staff training. Promote continuous improvement by monitoring process performance and identifying further enhancements. Technical Writing. Develop, write, and edit clear and concise materials, such as process documentation, reports, briefs, proposals, and manuals. Produce high-quality technical and administrative publications describing work methods, procedures, and new processes. Required qualifications to be successful in this role include: Bachelor's degree. Minimum of four years of experience in process improvement or quality assurance. Advanced proficiency with MS Visio for creating flowcharts, process maps, and diagrams. Advanced proficiency with the Microsoft Office Suite. Hourly Rate: $52.76/hour CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. CGI Federals benefits are offered to eligible professionals on their first day of employment to include: Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category 401(k) Plan and Profit Participation for eligible professionals Additional benefits determined by your Service Contract Act: Paid Time Off (PTO) Paid Federal Holidays Health & Welfare Benefits Skills: Document Management Technical Writing What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
CGI Federal is seeking a Management Analyst V - Process Improvement & Technical Writer to support EOIR/BIA in Falls Church, VA. The Management Analyst V supports process improvement efforts and technical documentation across multiple program areas. This role involves analyzing current workflows, designing optimized processes, and developing clear, comprehensive documentation to support organizational efficiency. Your future duties and responsibilities include: Program Analysis. Lead complex, non-routine assignments, either as standalone projects or as components of larger initiatives. Plan, research, and document existing business processes and workflows. Coordinate with personnel across various offices to resolve issues and align project activities. Review, analyze, and integrate processes to support operational effectiveness. Process Mapping. Document and analyze current work processes to improve communication and identify efficiency opportunities. Apply advanced knowledge of flowcharting methodologies, including Linear, Swimlane, and Value Stream Mapping. Process Re-Engineering. Define business objectives and identify opportunities for improvement (e.g., cost reduction, cycle-time improvement). Conduct 'As-Is' process analysis to identify inefficiencies and bottlenecks. Design optimized 'To-Be' workflows aligned with organizational goals. Support the implementation of new processes, including system updates and staff training. Promote continuous improvement by monitoring process performance and identifying further enhancements. Technical Writing. Develop, write, and edit clear and concise materials, such as process documentation, reports, briefs, proposals, and manuals. Produce high-quality technical and administrative publications describing work methods, procedures, and new processes. Required qualifications to be successful in this role include: Bachelor's degree. Minimum of four years of experience in process improvement or quality assurance. Advanced proficiency with MS Visio for creating flowcharts, process maps, and diagrams. Advanced proficiency with the Microsoft Office Suite. Hourly Rate: $52.76/hour CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. CGI Federals benefits are offered to eligible professionals on their first day of employment to include: Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category 401(k) Plan and Profit Participation for eligible professionals Additional benefits determined by your Service Contract Act: Paid Time Off (PTO) Paid Federal Holidays Health & Welfare Benefits Skills: Document Management Technical Writing What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.