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Director, Data & Analytics - MDM, RIS & MLH

MetLife Services and Solutions, LLC, Bridgewater, New Jersey, us, 08807

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Description and Requirements

Role Value Proposition

The position sits within the

Data & Analytics (D&A) organization supporting MetLife’s U.S. Business . MetLife is seeking an experienced

Leader

to provide

strategic leadership and operational ownership for enterprise Master Data Management (MDM)

and

critical data platforms supporting Retirement & Income Solutions (RIS) and MetLife Holdings (MLH) .

This role is accountable for the

stability, accuracy, and integrity of Global Party Management (GPM) , MetLife’s

enterprise MDM platform serving all MetLife products , while

shaping and governing Azure cloud data engineering and Databricks enablement

for enterprise data assets. The Leader partners with architecture and platform teams to ensure

securebydesign , scalable integration patterns and

sustainable operational performance

across MDM and productaligned data platforms.

The role balances

runthebusiness excellence

with

modernization readiness , partnering closely with enterprise transformation initiatives to influence futurestate architecture and capabilities. This is a

leadership position with strong technical expectations ; while not an individual contributor, the Leader brings deep working knowledge of

MDM, data engineering, cloud data platforms, and Databricksbased processing

to enable informed decisionmaking, architectural oversight, and credibility with senior engineers and architects.

Key Responsibilities

Enterprise MDM Platform Leadership (GPM) Provide

endtoend leadership and accountability

for

Global Party Management (GPM) , MetLife’s enterprise MDM platform supporting all lines of business. Ensure

platform stability, availability, performance, and data integrity

for missioncritical business and regulatory processes. Establish and enforce

operational rigor , including SLAs, incident management, rootcause analysis, and resiliency standards. Own

technology currency and upgrade strategy , including

Informatica 10.5 readiness and forward roadmap , in partnership with vendors and enterprise technology teams. Master Data Engineering & Identity Resolution Leadership

Set strategic direction and provide oversight for

mastering logic , including

match, merge, survivorship, identity resolution, and hierarchy management . Ensure leadership teams maintain deep understanding of

endtoend data flows

spanning: Source systems of record (SORs), Thirdparty data providers, Ingestion pipelines, MDM mastering layers, APIs and cloudbased analytical consumers Drive initiatives to

reduce external mastering dependencies

through adoption of

native MDM and AIassisted match & merge capabilities . Ensure mastering decisions are

consistent, explainable, and aligned with business, risk, and compliance requirements . RIS & MLH Data Leadership

Provide senior data leadership for

RIS

and

MLH. Ensure

data accuracy, consistency, and confidence

across platforms supporting RIS financial reporting, analytics, regulatory, and operational use cases. Partner with RIS and MLH business and technology leaders to resolve data issues impacting

product performance, analytics, and decisionmaking . Ensure strong

integration and alignment

between

enterprise MDM (GPM)

and productaligned data platforms. Cloud Data Platform Oversight (Azure & Databricks)

Provide leadership oversight for

cloud data engineering platforms

operating on

Microsoft Azure , including

Databricksbased data processing and analytics . Establish governance and engineering standards to ensure

secure, scalable, and costeffective

cloud data pipelines and products. Partner with architecture, platform, and security teams to ensure

consistent integration patterns

across MDM, RIS, and MLH data ecosystems. Maintain sufficient technical depth to

review designs, guide architectural decisions, and challenge implementation approaches

when required. Data Governance, Quality & Compliance

Partner with governance and stewardship teams to ensure

data quality controls are embedded upstream

and enforced consistently. Define and track

data quality, accuracy, and confidence metrics

across mastered and analytical datasets. Ensure compliance with

privacy, security, and regulatory requirements

across MDM and RIS, MLH data platforms. Support audit readiness through

clear lineage, documentation, and control frameworks . Leadership & Stakeholder Engagement

Lead and develop

crossfunctional teams , including managers and senior technologists across MDM, data engineering, and data quality. Serve as a

trusted data and technology leader

for business, technology, and architecture stakeholders. Communicate complex data and platform topics in

clear, executiveready language . Foster a culture of

accountability, technical rigor, and continuous improvement . Essential Business Experience and Technical Skills

Required Skills:

Bachelor’s or higher degree in Computer Science, Engineering, or related field. 10+ years

of progressive experience in enterprise data and analytics, with leadership responsibility for

complex data platforms . Demonstrated experience leading

MDM, data engineering, and data quality teams . Strong working knowledge of:

Informatica MDM

and platform upgrade strategy Master data concepts including

match & merge, survivorship, and identity resolution Azure cloud data platforms

and

Databricksbased data processing

Proven ability to lead

highavailability, productiongrade platforms . Strong executive communication and stakeholder management skills. Experience operating in

regulated financial services environments . Preferred Skils:

Experience supporting largescale MDM or data platform modernization initiatives. Familiarity with Informatica Cloud MDM and native AI/MLenabled match and merge capabilities. Working knowledge of enterprise analytics and reporting platforms, including the creation and maintenance of standard and adhoc reporting solutions (e.g., Tableau, Power BI). Experience operating within modern data ecosystems, including Hadoopbased platforms, and cloudnative data processing frameworks. Experience leading or governing data platforms built on Microsoft Azure, including Databricksbased data engineering and analytics environments, within large, regulated enterprises. Knowledge of HIPAA and other relevant consumer data regulations. Insurance, retirement, or financial services domain experience.

Location Expectation: This is a hybrid role

requiring a minimum of 3 days per week

in office.

The expected salary range for this position is $142,100 - $212,750. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$142,100 - $212,750