Microsoft Dynamics 365 CRM Field Service Architect (Onsite / Sales / Service)
Houston Staffing, Houston, Texas, United States, 77246
Microsoft Dynamics 365 CRM Field Service Architect
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft Dynamics 365 CRM Field Service Architect to join our team in Houston, Texas, United States. Job Description: We seek a highly skilled and experienced Microsoft Dynamics 365 CRM Field Service Architect to join our team. In this role, you will be architecting and designing solutions focusing on the design, development, and implementation of advanced customizations and integrations within Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform. You will work closely with business stakeholders to deliver high-quality solutions that align with business needs while following industry best practices. This is a hands-on technical role that requires expertise in Dynamics 365 CRM development, Power Platform tools, and Azure-based integrations. Key Responsibilities
Design and architect new cloud-oriented solutions on Microsoft Dynamics 365 Field Service Module. Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics platform. Review business, functional, and technical requirements and translate these into technical solutions; lead technical delivery of Dynamics FS implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed. Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team. Document, maintain, and update governance documentation and best practices. Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven). Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors. Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions. Optimize performance, troubleshoot issues, and ensure best practices in CRM development. Support migration activities, including data migration, system upgrades, and environment management. Participate in code reviews, enforce coding standards, and mentor junior developers. Work with Azure DevOps for source control, CI/CD pipelines, and release management. Required Qualifications
Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in Dynamics 365 CE/CRM solution design and development with a focus on Field Services. 8+ years of development experience in Azure and a basic web stack (.Net, C#, HTML, CSS, JavaScript) is required. Experience in Field Service RSO (Resource Scheduling Optimization). 8+ years of experience in creating plugins, workflows, and custom actions. 8+ years of experience in customizations and integrations within the rest of the Microsoft ecosystem. 8+ years of experience in large-scale enterprise applications and design patterns. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft Dynamics 365 CRM Field Service Architect to join our team in Houston, Texas, United States. Job Description: We seek a highly skilled and experienced Microsoft Dynamics 365 CRM Field Service Architect to join our team. In this role, you will be architecting and designing solutions focusing on the design, development, and implementation of advanced customizations and integrations within Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform. You will work closely with business stakeholders to deliver high-quality solutions that align with business needs while following industry best practices. This is a hands-on technical role that requires expertise in Dynamics 365 CRM development, Power Platform tools, and Azure-based integrations. Key Responsibilities
Design and architect new cloud-oriented solutions on Microsoft Dynamics 365 Field Service Module. Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics platform. Review business, functional, and technical requirements and translate these into technical solutions; lead technical delivery of Dynamics FS implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed. Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team. Document, maintain, and update governance documentation and best practices. Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven). Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors. Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions. Optimize performance, troubleshoot issues, and ensure best practices in CRM development. Support migration activities, including data migration, system upgrades, and environment management. Participate in code reviews, enforce coding standards, and mentor junior developers. Work with Azure DevOps for source control, CI/CD pipelines, and release management. Required Qualifications
Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in Dynamics 365 CE/CRM solution design and development with a focus on Field Services. 8+ years of development experience in Azure and a basic web stack (.Net, C#, HTML, CSS, JavaScript) is required. Experience in Field Service RSO (Resource Scheduling Optimization). 8+ years of experience in creating plugins, workflows, and custom actions. 8+ years of experience in customizations and integrations within the rest of the Microsoft ecosystem. 8+ years of experience in large-scale enterprise applications and design patterns. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.