Salesforce UX Experience Architect
Apex Systems, North Palm Beach, Florida, United States, 33408
Experience Architect Salesforce
We are looking for a forward-thinking and collaborative Experience Architect to join our team. Reporting to the Manager, Experience Architecture, the Experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery roadmaps. The successful candidate will drive the adoption and delight of digital applications by aligning business needs with digital solutions. Key Responsibilities
Act as a Liaison to Business Partners Serve as the primary point of contact for business partners to understand their needs and translate them into digital strategies. Facilitate communication between business partners and internal teams to ensure alignment and clarity. Drive Strategic Application Vision Collaborate with the Experience Architecture team and other stakeholders to shape and drive a proactive strategic application vision. Organize content and navigation for intuitive UX. Ensure digital strategies align with overall business objectives and user experience goals. Develop and Maintain HCD Delivery Roadmaps Partner with the Manager, Experience Architecture to create and maintain HCD delivery roadmaps that are comprehensive, actionable, and aligned with business goals. Ensure Application Adoption and Delight Work closely with Business Partners, Solution Architects, and internal teams to drive successful application adoption. Focus on delivering an exceptional user experience that delights users and meets business needs. Map user personas and journeys to align user needs. Support Tactical Execution and Research Assist in the execution of discovery and research phases to gather essential insights and feedback. Contribute to partner report-outs, ensuring stakeholders are informed and engaged. Deliver Project Accelerators Support the development and implementation of project accelerators, including ongoing research and business knowledge. Help reduce discovery and design timelines by providing relevant insights and tools. Qualifications
Bachelor's degree in Business, Marketing, Digital Strategy, or a related field Minimum of 3 years of experience in digital strategy, user experience, or a related field 2+ years of mobile design experience Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects Proficiency in Figma Salesforce experience (understand platform functionality, speak to developers, and guide business decisions) Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders Proven ability to develop and execute digital strategies aligned with business goals Detail-oriented, analytical, and proactive in identifying and solving problems Nice-to-Haves
Salesforce certification Experience working with both Business and IT teams Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
We are looking for a forward-thinking and collaborative Experience Architect to join our team. Reporting to the Manager, Experience Architecture, the Experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery roadmaps. The successful candidate will drive the adoption and delight of digital applications by aligning business needs with digital solutions. Key Responsibilities
Act as a Liaison to Business Partners Serve as the primary point of contact for business partners to understand their needs and translate them into digital strategies. Facilitate communication between business partners and internal teams to ensure alignment and clarity. Drive Strategic Application Vision Collaborate with the Experience Architecture team and other stakeholders to shape and drive a proactive strategic application vision. Organize content and navigation for intuitive UX. Ensure digital strategies align with overall business objectives and user experience goals. Develop and Maintain HCD Delivery Roadmaps Partner with the Manager, Experience Architecture to create and maintain HCD delivery roadmaps that are comprehensive, actionable, and aligned with business goals. Ensure Application Adoption and Delight Work closely with Business Partners, Solution Architects, and internal teams to drive successful application adoption. Focus on delivering an exceptional user experience that delights users and meets business needs. Map user personas and journeys to align user needs. Support Tactical Execution and Research Assist in the execution of discovery and research phases to gather essential insights and feedback. Contribute to partner report-outs, ensuring stakeholders are informed and engaged. Deliver Project Accelerators Support the development and implementation of project accelerators, including ongoing research and business knowledge. Help reduce discovery and design timelines by providing relevant insights and tools. Qualifications
Bachelor's degree in Business, Marketing, Digital Strategy, or a related field Minimum of 3 years of experience in digital strategy, user experience, or a related field 2+ years of mobile design experience Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects Proficiency in Figma Salesforce experience (understand platform functionality, speak to developers, and guide business decisions) Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders Proven ability to develop and execute digital strategies aligned with business goals Detail-oriented, analytical, and proactive in identifying and solving problems Nice-to-Haves
Salesforce certification Experience working with both Business and IT teams Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.