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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[510,517,526,535,545],{"_429":428,"_433":511,"_452":453,"_444":445,"_243":512,"_440":513,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":443,"_425":514,"_455":456,"_430":118,"_476":515,"_460":516,"_478":436,"_479":443,"_481":482,"_483":484,"_485":486},["D",1770217200000],"Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union\nRole Summary\nThe Sr. Personal Financial Services Representative (PFR) is an experienced, journey level, Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public. The Sr. PFR is also proficient with Business, IRA, Deceased Owner, Specialty, and other complex accounts. The Sr. PFR is proficient with Branch Certifications and will act on the behalf of branch leadership in their absence. The Sr. PFR uses their experience and in-depth knowledge to serve as a mentor that helps train new PFRs. Additionally, the Sr. PFR can fluidly transition between tasks assisting members and supporting the branch as a Member Service Associate (MSA), Sr. MSA, and PFR. The Sr. PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.

What You Will Be Doing

Provide exceptional member service to all whom we serve.

Solve problems, take ownership of member concerns, provide prompt resolutions, and follow up as appropriate. Handles more complex and sensitive member concerns.

Have a core understanding of financial literacy and products, and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.

Offer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate.

Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships.

Ensure branch equipment is always working properly and escalates non-repairable issues to leadership.

Understands, discusses, and opens business accounts, deceased-owner accounts, and other complex accounts and distributions.

Discusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc.

Mentor and help train new PFRs and MSAs.

Proficient at understanding and completing branch audits and certifications.

Acts as a delegate in the absence of the Assistant Branch Manager/Team Leader, Branch Manager/Team Leader, or Branch Service Manager/Team Leader.

Fluidly transition between tasks as an MSA, Sr. MSA, or PFR.

Assist non-members with establishing membership.

Accurately take consumer lending applications, review credit reports, submit loan documentation, and close loans.

Discusses IRAs and HSAs with members and non-members and meets predetermined goals.

Process international and domestic wire requests.

Acts as a Notary Public and performs notarial services in accordance with state regulations and credit union policies.

Observe and monitor cash activity to ensure the branch and Team Members are following established cash limits.

Open consumer deposit accounts and consumer account maintenance.

Place cash orders, supply orders, balance vault cash, and maintain ATMs.

Review and process overrides/approvals within authority while minimizing risk.

Assist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports.

Perform transactions and service requests on member accounts in an accurate and timely manner.

Accurately follow all cash handling procedures and balance cash drawer at the end of every shift.

Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.

Assist members with Digital Banking enrollment, navigation, resets, and maintenance.

Assist members with complex and sensitive fraud disputes.

About You

Professional written and verbal communication.

Make sound decisions that minimize risk in a timely manner.

Ability to ask open-end and clarifying questions to understand member needs and deepen relationships.

Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership.

Respect and support all areas of diversity in the workplace and our membership.

Complete assigned training programs in a timely and accurate manner.

Participate in and support a team environment.

Meet or exceed established service levels, job performance, and organizational goals.

Constantly adapt to changing priorities with a positive attitude.

Perform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.

Exercise the utmost discretion and sensitivity when assisting with member transactions.

Qualifications\nWhat You Will Need:

Education: High School Degree or equivalent required.

Experience:

Lending and account opening experience required

Sales/relationship building experience required

Cash handling experience preferred

At least one year of customer service experience preferred

Notary Public.

Demonstrate and support credit union values and service standards.

Attend and engage in community events on behalf of the credit union.

Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.

Demonstrate a high level of personal integrity and ethics.

Report for work on time and maintain a schedule of regular attendance.

Some travel may be required.

Proficient with varying levels of technology.

Our Team Member Value Proposition\nIn exchange for bringing your talent to Gesa, here are just a few of the benefits and perks we offer:

Competitive Pay

Medical, Dental, Vision, and Life Insurance

20 days/year of Paid Time Off – Plus 10 Paid Holidays!

401(k) Match

Incentive Program

Tuition Assistance and Student Loan Repayment

Commuter Benefits

Paid Time Off to Volunteer in the Community

Product discounts

Engaging Work Environment

Rewards and Recognition Programs

Full Salary Range\n$21.10-$35.17

While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

#J-18808-Ljbffr\n","Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories ...",["B","2422955967"],"24 days ago","/jobs/2422955967-sr-personal-financial-representative-sr-personal-banker",{"_429":428,"_433":518,"_452":453,"_444":445,"_243":519,"_440":520,"_427":428,"_111":521,"_431":194,"_432":194,"_454":453,"_442":443,"_425":522,"_455":456,"_430":118,"_476":523,"_460":524,"_478":521,"_479":443,"_481":482,"_483":484,"_485":525},["D",1770148800000],"A community-focused financial institution in Puyallup, WA seeks a Sr. Personal Financial Services Representative to deliver exceptional member service, manage complex accounts, and mentor new staff. The ideal candidate will have a High School diploma, experience in lending, and skills in relationship building, with a strong emphasis on customer satisfaction. This role offers competitive compensation and numerous benefits aimed at supporting both professional growth and community engagement.\n#J-18808-Ljbffr\n","A community-focused financial institution in Puyallup, WA seeks a Sr. Personal Financial Services Representative to deliver exceptional member serv...","Senior Personal Financial Services Leader",["B","2422888410"],"25 days ago","/jobs/2422888410-senior-personal-financial-services-leader","/jobs?keyword=Senior+Personal+Financial+Services+Leader",{"_429":428,"_433":527,"_452":453,"_444":445,"_243":528,"_440":529,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":530,"_425":531,"_455":456,"_430":118,"_476":532,"_460":533,"_478":436,"_479":530,"_481":482,"_483":534,"_485":486},["D",1770595200000],"Overview

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.\nGet to know us:

About – Gesa Credit Union

Role Summary

The Sr. Personal Financial Services Representative (PFR) is an experienced, journey-level Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public. The Sr. PFR is proficient with Business, IRA, Deceased Owner, Specialty, and other complex accounts. The Sr. PFR is proficient with Branch Certifications and will act on the behalf of branch leadership in their absence. The Sr. PFR uses their experience and in-depth knowledge to serve as a mentor that helps train new PFRs. Additionally, the Sr. PFR can fluidly transition between tasks assisting members and supporting the branch as a Member Service Associate (MSA), Sr. MSA, and PFR. The Sr. PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.

Training Location Notice

Please note: Initial training for this position will be held at an alternate company location. Candidates must be able to attend onsite training at 5101 NE 82nd Ave, Suite 200 Vancouver, WA 98662 for the duration of the training period, which is expected to last 4-6 weeks.

What You Will Be Doing\nProvide exceptional member service to all whom we serve.

Solve problems, take ownership of member concerns, provide prompt resolutions, and follow up as appropriate. Handle more complex and sensitive member concerns.

Have a core understanding of financial literacy and products and services; demonstrate up-to-date knowledge of all credit union products, services, policies, and procedures.

Offer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate.

Make outbound calls to members to establish, grow, and nurture member relationships.

Ensure branch equipment is always working properly and escalate non-repairable issues to leadership.

Open business accounts, deceased-owner accounts, and other complex accounts and distributions.

Discuss, gather, and work with the member and appropriate departments to open and maintain specialty accounts (e.g., Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney).

Mentor and help train new PFRs and MSAs.

Proficient in branch audits and certifications.

Act as a delegate in the absence of the Assistant Branch Manager/Team Leader, Branch Manager/Team Leader, or Branch Service Manager/Team Leader.

Fluidly transition between tasks as an MSA, Sr. MSA, or PFR.

Assist non-members with establishing membership.

Accurately take consumer lending applications, review credit reports, submit loan documentation, and close loans.

Discuss IRAs and HSAs with members and non-members and meet predetermined goals.

Process international and domestic wire requests.

Act as a Notary Public and perform notarial services in accordance with state regulations and credit union policies.

Observe and monitor cash activity to ensure the branch and team members follow established cash limits.

Open consumer deposit accounts and perform account maintenance.

Place cash orders, supply orders, balance vault cash, and maintain ATMs.

Review and process overrides/approvals within authority while minimizing risk.

Assist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports.

Perform transactions and service requests on member accounts in an accurate and timely manner.

Follow all cash handling procedures and balance cash drawer at the end of every shift.

Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.

Assist members with Digital Banking enrollment, navigation, resets, and maintenance.

Assist members with complex and sensitive fraud disputes.

About You\nProfessional written and verbal communication.

Make sound decisions that minimize risk in a timely manner.

Ask open-ended and clarifying questions to understand member needs and deepen relationships.

Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership.

Respect and support all areas of diversity in the workplace and our membership.

Complete assigned training programs in a timely and accurate manner.

Participate in and support a team environment.

Meet or exceed established service levels, job performance, and organizational goals.

Adapt to changing priorities with a positive attitude.

Perform duties to a reasonable, acceptable standard with attention to detail, timeliness, and quality of work.

Exercise discretion and sensitivity when assisting with member transactions.

Qualifications

What You Will Need:

Education: High School Degree or equivalent required.

Experience:

Lending and account opening experience required

Sales/relationship building experience required

Cash handling experience preferred

At least one year of customer service experience preferred

Notary Public.

Demonstrate and support credit union values and service standards.

Attend and engage in community events on behalf of the credit union.

Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.

Demonstrate a high level of personal integrity and ethics.

Report for work on time and maintain a schedule of regular attendance.

Some travel may be required.

Proficient with varying levels of technology.

Our Team Member Value Proposition

In exchange for bringing your talent to Gesa, here are a few of the benefits and perks we offer:

Competitive Pay

Medical, Dental, Vision, and Life Insurance

20 days/year of Paid Time Off – Plus 10 Paid Holidays!

401(k) Match

Incentive Program

Tuition Assistance and Student Loan Repayment

Commuter Benefits

Paid Time Off to Volunteer in the Community

Product discounts

Engaging Work Environment

Rewards and Recognition Programs

Salary and Closing Notes

Full Salary Range:

$21.10-$35.17\nNote: The full pay range is listed; most new team members typically start between the minimum and midpoint based on experience and qualifications.

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

#J-18808-Ljbffr\n","Overview

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team m...","Vancouver, Washington, United States, 98662",["B","2494180515"],"20 days ago","/jobs/2494180515-sr-personal-financial-representative-sr-personal-banker","/jobs?location=Vancouver%2C+Washington%2C+United+States%2C+98662",{"_429":428,"_433":536,"_452":453,"_444":445,"_243":537,"_440":529,"_427":428,"_111":538,"_431":194,"_432":194,"_454":453,"_442":539,"_425":540,"_455":456,"_430":118,"_476":541,"_460":542,"_478":538,"_479":539,"_481":482,"_483":543,"_485":544},["D",1772294400000],"Overview

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collectiv.e compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.\nGet to know us:

About - Gesa Credit Union

Role Summary

The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. Additionally, the PFR can fluidly transition between tasks assisting members, and supporting the branch as an MSA and Sr. MSA. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.

What You Will Be Doing

Provide exceptional member service to all whom we serve.\nSolve problems, take ownership of member concerns, provide prompt resolutions, and follow up as appropriate. Escalates more complex and sensitive member concerns to senior team members and leadership.\nHave a core understanding of financial literacy, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.\nOffer appropriate products and/or services to deepen member relationships and refer to other team members as appropriate.\nMake outbound calls to members for the purpose of establishing, growing, and nurturing member relationships.\nEnsure branch equipment is always working properly and escalates non-repairable issues to leadership.\nAssist non-members with establishing membership.\nAccurately take consumer lending applications.\nReview credit reports for concerns and obtain approvals and submit loan documentation.\nClose loans and effectively communicates with members regarding the next steps.\nDiscuss IRAs and HSAs with members and non-members and meets predetermined goals.\nProcess international and domestic requests.\nActs as a Notary Public and performs notarial services in accordance with state regulations and credit union policies.\nObserve and monitor cash activity to ensure the branch and team members are following established cash limits.\nOpens consumer deposit accounts and performs consumer account maintenance.\nPlaces cash and supply orders, balances vault cash, and maintains ATMs.\nReview and process overrides/approvals within authority while minimizing risk.\nMentor and help train new Member Service Associates (MSAs).\nAssist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports.\nFluidly transition between tasks as an MSA or Sr. MSA.\nPerform transactions and service requests on member accounts in an accurate and timely manner.\nAccurately follow all cash handling procedures and balance your cash drawer at the end of every day.\nIssue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.\nAssist members with Digital Banking enrollment, navigation, resets, and maintenance.\nAssist members with complex and sensitive fraud disputes.

About You

Professional written and verbal communication.\nMake sound decisions that minimizes risk in a timely manner.\nAbility to ask open-end and clarifying questions to understand member needs and deepen relationships.\nDisplay professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership.\nRespect and support all areas of diversity in the workplace and our membership.\nComplete assigned training programs in timely and accurate manner.\nParticipate in and support a team environment.\nPerform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.\nExercises the utmost discretion and sensitivity when assisting with member transactions.

Qualifications

What You Will Need:\nEducation: High School Degree (or equivalent) required.\nExperience:\nSales/relationship building experience required.\nCash handling experience preferred.\nAt least one year of customer service experience preferred.\nDemonstrate and support credit union values and service standards.\nAttend and engage in community events on behalf of the credit union.\nMaintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.\nDemonstrate a high level of personal integrity and ethics.\nReport for work on time and maintain a schedule of regular attendance.\nSome travel may be required.\nProficient with varying levels of technology.\nNotary Public.

Our Team Member Value Proposition

Competitive Pay\nMedical, Dental, Vision, and Life Insurance\n20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays!\n401(k) Match\nIncentive Program\nTuition Assistance and Student Loan Repayment\nCommuter Benefits\nPaid Time Off to Volunteer in the Community\nProduct discounts\nEngaging Work Environment\nRewards and Recognition Programs

Full Salary Range

$19.50-$28.23\nNote: While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\nEqual Employment Opportunity (gesa.com)

#J-18808-Ljbffr\n","Personal Financial Representative (Personal Banker)","Pullman, Washington, us, 99164",["B","2728206181"],"17 hours ago","/jobs/2728206181-personal-financial-representative-personal-banker","/jobs?location=Pullman%2C+Washington%2C+us%2C+99164","/jobs?keyword=Personal+Financial+Representative+%28Personal+Banker%29",{"_429":428,"_433":546,"_452":453,"_444":445,"_243":547,"_440":548,"_427":428,"_111":538,"_431":194,"_432":194,"_454":453,"_442":549,"_425":550,"_455":456,"_430":118,"_476":541,"_460":551,"_478":538,"_479":549,"_481":482,"_483":552,"_485":544},["D",1772294400000],"Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Get to know us: About - Gesa Credit Union\nHere you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Role Summary\nThe Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. Additionally, the PFR can fluidly transition between tasks assisting members, and supporting the branch as an MSA and Sr. MSA. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.

What You Will Be Doing

Provide exceptional member service to all whom we serve.

Solve problems, take ownership of member concerns, provide prompt resolutions, and follow up as appropriate. Escalates more complex and sensitive member concerns to senior team members and leadership.

Have a core understanding of financial literacy, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.

Offer appropriate products and/or services to deepen member relationships and refer to other team members as appropriate.

Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships.

Ensure branch equipment is always working properly and escalates non-repairable issues to leadership.

Assist non-members with establishing membership.

Accurately take consumer lending applications.

Review credit reports for concerns and obtains approvals and submit loan documentation.

Close loans and effectively communicate with members regarding the next steps.

Discusses IRAs and HSAs with members and non-members and meets predetermined goals.

Process international and domestic requests.

Acts as a Notary Public and performs notarial services in accordance with state regulations and credit union policies.

Observe and monitor cash activity to ensure the branch and team members are following established cash limits.

Opens consumer deposit accounts and performs consumer account maintenance.

Places cash and supply orders, balances vault cash, and maintains ATMs.

Review and process overrides/approvals within authority while minimizing risk.

Mentor and help train new Member Service Associates (MSAs)

Assist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports.

Fluidly transition between tasks as an MSA or Sr. MSA.

Perform transactions and service requests on member accounts in an accurate and timely manner.

Accurately follow all cash handling procedures and balance your cash drawer at the end of every day.

Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.

Assist members with Digital Banking enrollment, navigation, resets, and maintenance.

Assist members with complex and sensitive fraud disputes.

About You

Professional written and verbal communication.

Make sound decisions that minimizes risk in a timely manner.

Ability to ask open-end and clarifying questions to understand member needs and deepen relationships.

Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership.

Respect and support all areas of diversity in the workplace and our membership.

Complete assigned training programs in timely and accurate manner.

Participate in and support a team environment.

Perform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.

Exercises the utmost discretion and sensitivity when assisting with member transactions.

Qualifications\nWhat You Will Need

Education: High School Degree (or equivalent) required.

Experience:

Sales/relationship building experience required.

Cash handling experience preferred.

At least one year of customer service experience preferred.

Demonstrate and support credit union values and service standards.

Attend and engage in community events on behalf of the credit union.

Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.

Demonstrate a high level of personal integrity and ethics.

Report for work on time and maintain a schedule of regular attendance.

Some travel may be required.

Proficient with varying levels of technology.

Notary Public.

Our Team Member Value Proposition

Competitive Pay

Medical, Dental, Vision, and Life Insurance

20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays!

401(k) Match

Incentive Program

Tuition Assistance and Student Loan Repayment

Commuter Benefits

Paid Time Off to Volunteer in the Community

Product discounts

Engaging Work Environment

Rewards and Recognition Programs

Full Salary Range\n$19.50-$29.86

While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378‑3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre‑employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

#J-18808-Ljbffr\n","Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual...","Post Falls, Idaho, United States, 83854",["B","2728176587"],"/jobs/2728176587-personal-financial-representative-personal-banker","/jobs?location=Post+Falls%2C+Idaho%2C+United+States%2C+83854","actionData","errors"]