The Role
At Trabon, our Account Executives are trusted partners to some of the most recognizable multi-unit restaurant and retail brands in the country. This role serves as the primary point of contact for assigned national accounts - cultivating the relationship, guiding execution, and ensuring every program is delivered with precision, consistency, and care.
You’ll work cross-functionally to bring complex, multi-location programs to life, blending strong communication, detailed project management, and a deep understanding of our print production, logistics, and technology capabilities.
What You’ll Do
• Act as the primary day-to-day contact for assigned multi-unit restaurant and retail brands, driving client satisfaction, retention, and long-term partnership
• Manage the end-to-end execution of printed and digital products, from initial data collection through final delivery
• Organize and validate program details to ensure flawless execution across all brand deployments
• Build trusted relationships with brand stakeholders through clear, proactive, and responsive communication
• Collaborate with internal teams - including estimating, software development, prepress, pressroom, bindery, warehouse, and shipping—to deliver on timelines and expectations
• Lead project planning with internal stakeholders to meet or exceed client goals
• Perform multi-stage quality control, including proof reviews, production approvals, data accuracy, and other misc. fact-checking
• Prepare accurate invoicing for all chargeable products and services
• Follow established workflows and processes, providing clear instructions to internal teams to keep projects moving smoothly
• Maintain an ultra-responsive mindset for both client and internal communications
What You Bring
• Bachelor’s degree preferred
• Strong computer proficiency, including Excel, Outlook, Word, and Adobe Professional
• Prior customer service or account management experience preferred
• Excellent written and verbal communication skills
• Strong attention to detail with the ability to analyze issues and solve problems efficiently
• Comfortable learning, understanding, and confidently articulating Trabon’s proprietary software solutions
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
Work Environment
• Full-time position
• In-office attendance is expected initially for training, potential for long-term hybrid flexibility
• Office is located in
Kansas City, MO 64131 Benefits & Perks • 401(k) with company match • Health, dental, and vision insurance • Health Savings Account (HSA) • Life and disability insurance • Paid time off Why Trabon Trabon is where big-brand complexity meets smart execution. We help multi-location brands scale with confidence, powered by a team that collaborates, solves fast, and genuinely enjoys doing great work together. Trabon is an Equal Opportunity Employer and is proud to foster a diverse and inclusive workplace
Kansas City, MO 64131 Benefits & Perks • 401(k) with company match • Health, dental, and vision insurance • Health Savings Account (HSA) • Life and disability insurance • Paid time off Why Trabon Trabon is where big-brand complexity meets smart execution. We help multi-location brands scale with confidence, powered by a team that collaborates, solves fast, and genuinely enjoys doing great work together. Trabon is an Equal Opportunity Employer and is proud to foster a diverse and inclusive workplace