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Program Director

Fedcap Group, New York

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Position Summary

The Program Director oversees the strategic and operational management of the Pathway Home 6 program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

Responsibilities

  • Program Oversight & Strategic Operations
  • Lead the development and implementation of program policies, procedures, and training materials.
  • Ensure program activities align with organizational goals and standards.
  • Manage relationships with external partners and stakeholders to support program success.
  • Monitor and evaluate program performance and implement improvements as needed.
  • Ensure program performance metrics are met or exceeded
  • Staff Supervision & Development
  • Supervise program staff and provide regular performance feedback.
  • Facilitate onboarding and training for new hires.
  • Promote a culture of accountability, collaboration, and professional growth.
  • Provide training and guidance on situational awareness for staff working in a jail setting
  • Performance Management & Reporting
  • Oversee program budget and ensure alignment with financial targets.
  • Ensure timely and accurate reporting of program metrics.
  • Support audit preparation and compliance reviews.
  • Monitor budget compliance and maintain acceptable variance
  • Analyze program data and develop action plans to address performance gaps.

You're a Great Fit for This Role If

  • You have Bachelor’s degree or higher in Social Work, Psychology, Public Administration, or related field.
  • Bring a minimum of 3 years supervisory experience or 5 years in program management.
  • You have experience in budget management and program operations preferred.
  • Have experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.
  • You bring strong leadership and team-building skills.
  • You have knowledge of trauma-informed care and culturally responsive practices.
  • You can pass DOC clearance for access to Rikers Island

Compensation

$100k-$110K annually

Equal Opportunity Employer

Equal Opportunity Employer

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