Overview
Company Overview: At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position title: Associate Director of Enrollment, Care Management Division
The Associate Director of Enrollment, Care Management will lead and oversee all enrollment operations for Essen Health Care’s Care Management and Health Home programs. This role is responsible for managing enrollment strategy, ensuring regulatory compliance, optimizing workflows, and supporting growth initiatives across partner organizations.
The ideal candidate is a results-driven operational leader with deep knowledge of NYS Health Home enrollment requirements and the ability to scale enrollment processes while maintaining accuracy, compliance, and high service standards.
Responsibilities
- Growth & Strategy
- Develop and execute a comprehensive growth strategy for Essen’s Care Management services across New York
- Identify new market opportunities, partnership models, and service lines to expand the care management footprint
- Build and manage a robust pipeline of partner practices and healthcare organizations
- Analyze market trends, payer dynamics, and regulatory changes to inform strategic planning
- Drive innovation in care management delivery models aligned with population health and value-based care initiatives
- Partnership Development
- Identify, establish, and maintain strategic partnerships with primary care practices and healthcare organizations
- Negotiate and execute partnership agreements that align with organizational goals and ensure mutual benefit
- Serve as the senior relationship owner for partner organizations, ensuring strong engagement and performance
- Develop scalable partner recruitment and onboarding strategies to support growth targets
- Operational Excellence
- Oversee care management operations across the partner network, ensuring consistent service delivery and quality standards
- Ensure regulatory compliance with NYS Medicaid managed care and care management requirements
- Develop and implement scalable processes for partner onboarding, training, and ongoing support
- Monitor performance metrics and implement continuous improvement initiatives
- Financial Performance
- Own revenue growth and profitability targets for the Care Management business line
- Monitor financial performance across partnerships and identify opportunities for optimization
- Develop pricing strategies, budgeting processes, and cost management initiatives
- Provide regular business performance reporting to executive leadership
- Leadership & Collaboration
- Build, develop, and lead a high-performing, cross-functional team
- Foster a culture of accountability, innovation, and continuous improvement
- Collaborate with clinical, finance, compliance, legal, and operational leadership across the organization
- Serve as a key strategic advisor to executive leadership on care management growth initiatives
Qualifications
Required Qualifications
- 7+ years of progressive healthcare leadership experience in care management, population health, or value-based care
- Proven track record of driving business growth and strategic partnerships in healthcare
- Strong understanding of NYS Medicaid managed care and care management regulations
- Demonstrated P&L ownership and financial accountability
- Exceptional negotiation, communication, and relationship management skills
- Master’s degree in Business Administration (MBA) or related field strongly preferred
Preferred Qualifications
- Deep knowledge of the NYC/Bronx healthcare market and provider landscape
- Experience structuring and managing healthcare services agreements
- Background in scaling multi-site healthcare or care management operations
- Experience leading growth initiatives in complex healthcare environments
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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