Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empowers organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user.
About Whatfix
Whatfix leads with serial innovation and customer-centricity. The company offers three tools: Digital adoption to help users within any software, no-code Product Analytics to uncover and resolve adoption gaps, and Mirror for application simulation that enables hands-on learning in software replicas. The company has offices across the US, India, UK, Germany, Singapore, and Australia, with a presence in 40+ countries. Customers include 700+ enterprise customers, including 80+ Fortune 500 companies. Investors include Warburg Pincus, SoftBank Vision Fund 2, Cisco Investments, Eight Roads Ventures, Dragoneer, Peak XV Partners, and Stellaris Venture Partners. Whatfix is advancing into AI-first products and a broader ecosystem of AI-powered solutions that aim to maximize productivity and ROI for enterprise users across systems and workflows.
Role Overview
The company is seeking a Head - Executive/CXO Engagements, a relationship-first operator whose primary mandate is to unlock C-level access at strategic global accounts. This is not a traditional sales role; there are no direct quotas, but KPIs around account penetration and executive access will apply. The role focuses on building and activating executive relationships to accelerate Whatfix’s access, credibility, and influence with Global 2000 CXOs. It requires leveraging investor and board networks, facilitating warm intros, and orchestrating executive-to-executive connections. You will serve as a trusted growth partner to Whatfix leadership, customer stakeholders, and investor ecosystems.
What You’ll Do
- Executive Relationship Development: Lead the CXO Connect initiative, engaging C-level leaders (CIOs, CTOs, CDOs, CHROs, CFOs, etc.) across strategic accounts; design and execute high-touch engagement journeys for target executives across verticals such as financial services, healthcare, logistics, and technology.
- Investor & Direct CXO Access Activation: Leverage investor and board ecosystems to initiate warm introductions to senior enterprise executives; build playbooks to systematically convert network capital into commercial opportunity; collaborate with investors to identify CXOs, secure intros, and track impact.
- Strategic Influence: Support enterprise sales quotas by influencing deals top-down, navigate power maps, and guide multithreaded stakeholder engagement; act as a trusted partner to founders and AEs with CXO-level guidance.
- Ecosystem Connectivity: Introduce CXOs to relevant peers, innovators, and trusted vendors; facilitate high-value interactions such as innovation briefings, invite-only summits, and thought-leadership panels.
- Program Building & Measurement: Build and scale a repeatable CXO engagement engine with warmth scoring, touchpoint tracking, and influence metrics; use tools and CRM to measure relationship depth, frequency, and strategic lift; track leading and lagging indicators of impact.
Who You Are
- A Relationship-Driven Operator who thrives on deep executive relationships with enterprise CXOs.
- Enterprise Credible: 10+ years of experience in enterprise-facing roles, ideally in SaaS, tech-enabled services, or GTM leadership.
- Networked via Capital & Credibility: Ability to activate investor and board networks and secure appropriate introductions.
- Strategic, Not Transactional: You influence through trust, credibility, and insight at the highest levels.
- CXO Fluent: Comfortable engaging with CIOs and Chief Digital Officers and understanding their priorities.
- Hands-On & Self-Directed: Comfortable operating without a blueprint and building scalable motions from scratch.
Why This Role Matters
Whatfix is pursuing a growth path that includes multi-year, high-value deals. The role focuses on turning relationships into pipelines and CXO access into long-term revenue impact by shaping the GTM motion.
Nice to Have
- Experience at a high-growth, VC-backed SaaS or tech company
- Exposure to field marketing, ABM, or Executive Briefing Center initiatives
- Background in strategic partnerships, corporate development, or VC ecosystem sales support
To Apply
If you are a connector, a listener, and a trusted operator ready to help open doors, we want to talk to you.
Perks / Benefits
- Unlimited PTO policy
- Medical, Dental, and Vision coverage
- 401 K Plan
- Health savings accounts
- Restricted stock units
- Tuition Reimbursement
- Utility Stipend (internet and phone)
- Free office Lunches
- Flexible working hours
- Employee Assistance Program
Equal Opportunity
We are an equal opportunity employer and value diverse people. We do not discriminate on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, disability status. We also encourage collaboration, innovation, and human connection, with flexible work options where possible.