A leading payments technology firm is seeking a Sr. Product Manager for Agent Experiences in Washington, DC. This role involves owning and delivering a product roadmap focused on enhancing customer success agent experiences. The ideal candidate will have 6-10 years in product management, particularly in sales or call center environments. Responsibilities include driving product development, leading scrum teams, and leveraging data to inform strategies. The position offers a salary between $125,300.00 and $154,100.00 based on qualifications.
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