About the Role
Insight Global is assisting a client in identifying a Director of Operations to lead deployment execution across its growing multi-state tower crew business.
This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It’s ideal for someone who enjoys being in the thick of operations – coordinating resources, solving real-time problems, and building scalable systems from the ground up. You would oversee 6-7 direct reports including a few Construction Managers as well as a Field Ops Manager and GM. Your entire LOB would consist of about 20 crews and would be around 70 employees and would report directly to the CEO.
Responsibilities
- Oversee and scale U.S. field operations (crew performance, safety, logistics)
- Standardize and streamline processes across regions
- Build and manage mid-level operations team
- Lead compliance, vendor management, and procurement
- Support ESOP communication and HR coordination
Qualifications
- Senior leadership experience in telecom, construction, or field services
- Proven success scaling field operations
- Skilled in logistics, workforce management, and financial oversight
- Familiarity with compliance and safety regulations
- Entrepreneurial mindset; strong communication and team-building skills
Required Skills
- Strong management and operations experience within the Telecom field
- 5+ years in telecom, tower services, field ops, or infrastructure deployment
- Experience managing crews, vendors, or subcontractors
- Demonstrated ability to lead field operations at scale and drive accountability
- Hands-on leadership style with a builder mentality
- Ability to read and interpret Construction Drawings, MOP’s, and Structural analyses
- Familiarity with 5G/4G/LTE technologies
Preferred Skills
- Experience with Ericsson, AT&T, or similar tower ecosystem players
- Familiarity with AI-supported scheduling tools or workforce platforms
- Military logistics or multi-site field rollout experience