Senior Manager, Product Manager Small Business Bank, Acquisitions Decisioning

Overview

Senior Manager, Product Manager Small Business Bank, Acquisitions Decisioning

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country’s GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. On our team, we combine that customer-centric approach with our heritage of data-driven decision making to design, build, and test our way to best-in-class, business-grade experiences that help Small Businesses succeed.

As a Product Leader, you will lead the product strategy and execution for real-time decisions about whether to approve or decline customer applications based on customer eligibility, risk profile, and fraud exposure. This role is responsible for shaping the future of how these automated decisions balance customer experience against potential fraud losses. You will lead a team of talented product managers and work cross-functionally with engineering, fraud, marketing, and operations to deliver best-in-class digital experiences.

We are looking for a Product Manager to join our Decisioning Product team in Capital One Small Business Bank. You will define, build, and accelerate risk management solutions for pre-booking experiences that enable us to serve small business customers quickly and in a well-managed way.

In this role, you’ll be expected to demonstrate proficiency in five key areas

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