A healthcare technology company in California is seeking an Associate Director of Service Engineering to lead the operational excellence of lab-facing platforms. This role requires expertise in incident management, regulatory compliance, and process improvement. The ideal candidate will have over 5 years in a leadership role and be responsible for team development, service reliability, and collaboration with cross-functional teams to enhance genetic testing and diagnostics. A competitive salary range of $160,500-$200,600 with comprehensive benefits is offered.
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