Salesforce Alliance Partner Manager - Small Business Segment, North America

Salesforce Alliance Partner Manager - Small Business Segment, North America

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Sales Mission

At Vonage , we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high‑energy, customer‑focused, and relentlessly innovative – committed to delivering cutting‑edge UCaaS, CCaaS, and AI‑powered solutions.

Why This Role Matters

The Salesforce Alliances team is a key growth engine for Vonage – driving pipeline and revenue by aligning our business with Salesforce and its extended ecosystem. This role is perfect for someone who thrives on relationship‑building, strategic partnerships, and go‑to‑market execution.

Your Key Responsibilities

• Drive Salesforce Small Business Segment referral business
• Build, nurture, and manage relationships with Salesforce Small Business teams
• Align Vonage’s sales reps with their Salesforce counterparts to generate pipeline and close opportunities

Own executive alignment and sales engagement – position Vonage as Salesforce’s top communication partner.

Plan and lead joint field events with Salesforce (both partner‑facing and customer‑facing).

Collaborate cross‑functionally within Vonage to maintain momentum on partner strategy and joint outcomes , coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders, and drive execution of regional go‑to‑market strategies with Salesforce and other alliance partners.

Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates, represent Vonage at industry events , promote our brand and ecosystem value, manage technical and business escalations to maintain partner success and deal velocity, execute against established revenue, activity, and relationship goals , and support ongoing optimization of alliance processes to enhance partner program impact.

Who You Are

• A relationship‑driven professional who thrives in a partner‑centric ecosystem
• Experienced in working with alliances, channel sales, or ecosystem partnerships
• Strategic and detail‑oriented with a passion for joint value creation and partner enablement
• Capable of influencing cross‑functional teams and engaging with executive‑level stakeholders
• An excellent communicator – able to tailor messages to various audiences and formats
• Comfortable analyzing complex data and solving problems with a collaborative mindset
• Experience within the Salesforce ecosystem is a plus

What You’ll Bring

• Bachelor’s degree in Sales, Marketing, Business, or a related field
• Proven experience in Alliance Partner Management or Partner Sales
• Strong track record of recruiting, onboarding, and enabling partners
• Prior experience or familiarity with the Salesforce ecosystem is a must
• Prior direct sales experience is a huge plus
• A desire to succeed and a “get‑it‑done” attitude

How You’ll Benefit

• Competitive base salary + performance‑based incentives
• Fully remote flexibility
• Dynamic, inclusive, and supportive team culture
• Career advancement opportunities with a clear growth path
• Comprehensive health, dental, and vision benefits
• Unlimited discretionary PTO and tuition reimbursement
• Opportunities to work on industry‑defining technologies and partnerships

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

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Who We Are

Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable‑based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

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