Join to apply for the Executive Director, Enterprise Systems role at Tulane University
3 days ago Be among the first 25 applicants
Join to apply for the Executive Director, Enterprise Systems role at Tulane University
Get AI-powered advice on this job and more exclusive features.
Summary
The Executive Director of Enterprise Systems is responsible for overall operational support of enterprise information systems that include existing ERP, student information systems, research systems, constituent relationship management systems, content management, and workflow automation, along with all the related end-to-end integration of software components. The Executive Director leads the development and implementation of standard operating procedures and project delivery practices with an emphasis toward optimizing Tulane’s application service delivery. This position oversees project communications and supervising staff. This position delivers projects that meet the requirements outlined in business cases on-time, on-budget, and in the best of quality.
Summary
The Executive Director of Enterprise Systems is responsible for overall operational support of enterprise information systems that include existing ERP, student information systems, research systems, constituent relationship management systems, content management, and workflow automation, along with all the related end-to-end integration of software components. The Executive Director leads the development and implementation of standard operating procedures and project delivery practices with an emphasis toward optimizing Tulane’s application service delivery. This position oversees project communications and supervising staff. This position delivers projects that meet the requirements outlined in business cases on-time, on-budget, and in the best of quality.
The Executive Director promotes continuous improvement through recommending changes to existing products or services to better aide Tulane’s mission. This position manages vendors for all support and troubleshooting efforts related to core enterprise applications. The Executive Director works directly with vendors on equipment and software purchases, as well as support and maintenance contracts. This position develops and implements IT processes in asset management, change management, incident management, and configuration management.
Required Knowledge, Skills, And Abilities
- Passion for strong service commitment and delivery.
- Demonstrated leadership, diplomacy and relationship building skills.
- Excellent interpersonal, verbal and written communication, and presentation skills.
- Proven problem-solving, mediation, and negotiation skills.
- Strong overall technology foundation and understanding of the evolving landscape.
- Excellent organizational and time management skills.
- Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
- Bachelor's Degree in Computer Science, Data Science, Management Information Systems, or a related field.
- 6 years of progressive experience in similar positions.
- 6 years of experience in leading large Enterprise Systems such as Enterprise Resource Planning Systems (ERP) or Student Information Systems (SIS).
- Master’s Degree.
- Experience with an IT Service Management (ITSM) and IT Infrastructure Library (ITIL).
- Experience in Higher Education.
- Experience with Enterprise Resource Planning (ERP).
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Higher Education
Referrals increase your chances of interviewing at Tulane University by 2x
Get notified about new Director Enterprise System jobs in New Orleans, LA .
Director, Indirect Procurement- Information Technology
Associate Director, Global Business Svcs Tech Enablement Strategy
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr