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Program Director

Multicultural Care Center LLC, Minneapolis

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Overview

Benefits: 401(k)

MULTICULTURAL CARE CENTER LLC JOB DESCRIPTION – Program Director Full Time – Salary - $65,000 + DOQ. Multicultural Care Center LLC is hiring a full-time Program Director to oversee and supervise staff and residential services. MCC is licensed through the Department of Human Services to provide 245D programs.

Responsibilities

  • Develop and maintain policies in compliance with 245D license consistent with the Company's policies and procedures.
  • Monitor compliance with 245D licensing requirements and internal policy and procedures.
  • Supervision of office and direct support providers
  • Provide ongoing and emergency service oversight/compliance of the following programs: ICS, RCS, and in-home Waiver Services
  • Implement quality operational reviews and control.
  • Oversee referrals, admissions, and discharges.
  • Lead state licensing reviews and audits of services provided.
  • Ensure submission of contracts and agreements with licensing agencies
  • Conduct and review internal investigations involving alleged abuse and neglect.
  • Direct care support at licensed locations as needed.
  • Enforcing policies and procedures
  • Conducting performance reviews and assisting with performance development
  • Promoting a positive teamwork environment
  • Assist and oversee in the development of daily client programming.
  • Conduct program evaluations and quality assurance reviews
  • Serve on the Program Design Team to participate in continuous quality improvement.
  • Ability to resolve difficult issues and conflict resolution skills.
  • Ability to work in a culturally diverse environment and good communication skills.

Qualifications

  • Master’s degree in health and human services-related field.
  • Plus, a minimum of 5 years’ experience as a Designated Coordinator/Manager and extensive knowledge of rule 245D and state licensing requirements.

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