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Head of Product

SupportFinity™, Mountain View

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About Us

At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth. We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system.

About The Role

We’re hiring a Head of Product to own a specific Agent to execute Sully.ai’s product roadmap end-to-end, aligning product strategy with our mission and growth goals. You’ll lead discovery, design, and delivery across the full product lifecycle—partnering closely with Engineering, Data Science, Sales, and Marketing to translate customer feedback into high‑impact features that solve critical healthcare challenges.

Key Responsibilities

  • Own a specific Agent to execute Sully.ai’s product roadmap, aligning with mission & growth goals.
  • Lead discovery, design, and delivery of features that solve critical healthcare challenges.
  • Gather and translate customer feedback into impactful product enhancements.
  • Partner with Engineering, Data Science, Sales, and Marketing to accelerate execution.
  • Oversee the full product lifecycle from ideation to scale.

Hard Requirements

  • Proven track record building and scaling products in hyper‑growth environments.
  • Founder/Early‑stage startup experience (founding member or sub‑20 person teams).
  • Demonstrated ability to design, launch, and scale products that deliver measurable results.
  • Hands‑on innovator, excels at prototyping and iterating quickly.
  • Strong customer empathy with experience translating insights into product excellence.

Key Results (First 90 Days)

  • Build deep understanding of Sully.ai’s Agentic AI platform and customer workflows.
  • Partner with Engineering and Design to align on roadmap priorities.
  • Establish customer feedback loops and identify immediate iteration opportunities.
  • Deliver first set of new product features into production with measurable impact.
  • Increase customer engagement/adoption metrics through iteration and feedback.
  • Establish a repeatable, rapid experimentation process for product development.

Why Join Sully.ai

  • Revolutionizing the antiquated $800B+ Healthcare market