Govig Healthcare Group, the leading executive search firm in senior housing, has been retained by Pacific Retirement Services to find the next Executive Director for Mirabella Seattle located in Seattle, Washington .
The Executive Director is responsible for the overall leadership, strategic direction, and operational performance of a senior living community. This role ensures the community achieves its financial, operational, regulatory, and resident satisfaction goals while fostering a positive culture for residents, families, and employees.
Key Responsibilities
Operational Leadership
- Direct and coordinate all community operations to achieve strategic and financial objectives.
- Provide leadership, mentorship, and accountability to department directors and management team members.
- Develop, implement, and evaluate operational programs and policies.
- Ensure effective internal communication and cross-department collaboration.
- Promote a culture of engagement, accountability, and service excellence.
- Monitor resident satisfaction and overall quality of services.
- Ensure appropriate staffing levels and support ongoing employee development and training.
- Achieve revenue, expense, occupancy, and operating margin targets.
- Develop and manage annual operating budgets.
- Monitor financial performance and implement corrective action plans as needed.
- Support sales and marketing initiatives to maintain stable occupancy across levels of care.
- Oversee financial reporting and ensure sound fiscal management practices.
Compliance & Risk Management
- Ensure compliance with all federal, state, and local regulations.
- Maintain required licenses, certifications, and operational standards.
- Oversee readiness for surveys, audits, and inspections.
- Implement and monitor risk management and safety programs.
- Protect resident rights and ensure ethical operational practices.
Community & Industry Relations
- Represent the community in local organizations and professional associations.
- Maintain positive relationships with residents, families, referral partners, and stakeholders.
- Respond appropriately to community concerns and feedback.
Strategic Planning
- Analyze operational performance and identify opportunities for growth and improvement.
- Implement innovative solutions and best practices to enhance efficiency and service delivery.
- Develop programs that meet the evolving needs of the resident population.
- Strategic mindset
- Accountability and results orientation
- Effective communication and interpersonal skills
- Decision-making and problem-solving ability
- Change management and adaptability
Qualifications
- Bachelor’s degree in Business Administration, Healthcare Administration, or related field (Master’s preferred).
- Minimum of five (5) years of progressive leadership experience in senior living, healthcare operations, or related industry.
- Demonstrated experience in financial management, regulatory compliance, and operational oversight.
- Strong knowledge of industry regulations and best practices.
- Nursing Home Administrator (NHA) license preferred, where applicable.
- Proficiency in Microsoft Office and business software systems.
Additional Requirements
- Full-time, exempt position requiring schedule flexibility based on operational needs.
- Ability to travel occasionally.
- Valid driver’s license and insurable driving record.
- Ability to perform sedentary work with occasional light physical activity.