Reliability Program Director - onsite: San Jose, CA

San Jose - California - United States of America

About The Role

As a CBRE Reliability Program Director , you will lead the team and programs responsible for optimizing the performance and reliability of MEP (mechanical, electrical, and plumbing) systems while ensuring continuity, uptime, and quality control across all properties. You will combine engineering operations leadership with reliability engineering discipline to monitor, analyze, and resolve system and infrastructure issues—especially within mission‑critical operational environments —and drive consistent preventive maintenance and repair performance.

This role is part of the Engineering and Technical Services job function and is responsible for providing support, preventive maintenance, and repairs on equipment and systems, while elevating reliability standards across the portfolio.

What You’ll Do

• Own portfolio performance and financial results by overseeing a business unit’s operating performance, approving annual budgets, and driving cost, risk, and reliability outcomes across properties and mission‑critical environments.
• Lead and develop the engineering operations team through formal supervision, recruiting and hiring, performance evaluations, coaching, and training plans—ensuring the team is staffed, skilled, and cross‑trained to execute consistently.
• Direct day‑to‑day engineering operations by coordinating workload, establishing schedules, assigning tasks, tracking deadlines, and ensuring continuity, quality control, and compliance across all sites.
• Manage vendors and contracted services by approving contractors/subcontractors based on facility need, implementing bidding procedures as required, and negotiating with external partners to deliver safe, cost‑effective, and reliable outcomes.
• Drive asset performance through reliability discipline by defining, designing, developing, monitoring, and refining maintenance plans for MEP systems and fixed assets; providing technical support and reliability guidance to site teams.
• Evaluate assets and eliminate repeat failures by partnering with engineering and operations teams to assess asset condition and performance, analyze trends, identify faults/symptoms, and implement corrective actions that improve uptime and lifecycle performance.
• Lead risk‑based reliability planning by developing risk management plans that anticipate reliability‑related and operational risks that could negatively impact plant or facility operations and coordinating mitigation actions.
• Troubleshoot and restore critical systems by diagnosing routine technical service and equipment problems, restoring functionality, and strengthening processes to prevent recurrence.
• Direct facility controls and asset management systems to ensure effective monitoring, maintenance execution, documentation accuracy, and operational visibility for decision‑making.
• Maintain governance, documentation, and standards by ensuring policies and procedures are followed, documentation is current (PM schedules, configurations, applications, technical references), and standards are improved where needed.
• Improve methods and raise standards by identifying and solving complex operational and organizational problems, significantly improving processes, and implementing new approaches that elevate reliability and operational performance.
• Influence across teams and stakeholders by applying broad business and technical knowledge to drive cross‑functional outcomes, explain sensitive topics, build consensus, and persuade others toward aligned execution.
• Model CBRE RISE values and leadership behaviors by leading by example, operating within broad guidelines, exercising sound judgment based on multiple inputs, and delivering measurable impact across customer, operational, project, and service activities.

What You’ll Need

• Education/Experience: Bachelor’s Degree in an Engineering discipline preferred with 8–12 years of relevant experience. In lieu of a degree, an equivalent combination of education and experience will be considered.
• People Leadership: Preferred experience in staffing and talent management, including selection, training, development, coaching, mentoring, performance measurement/appraisal, recognition/reward, and retention.
• Communication & Influence: Ability to lead the exchange of sensitive, complicated, and difficult information, clearly convey performance expectations, and effectively address and resolve issues.
• Leadership & Execution: Proven leadership skills to set, manage, and achieve targets with direct impact on results across multiple departments or teams within a function.
• Judgment & Problem Solving: Ability to exercise sound judgment based on analysis of multiple information sources; willingness to take new perspectives on existing solutions to solve problems.
• Tools & Technical Proficiency: In‑depth knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).
• Organization & Mindset: Strong organizational skills paired with an advanced inquisitive mindset; demonstrated ability to manage priorities, details, and deadlines.
• Financial Acumen: Preferred experience developing and managing organizational budgets; sophisticated math skills with the ability to calculate mildly complex figures (percentages, fractions, and financial‑related calculations).
• Physical Requirements: Ability to meet physical demands including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry 50 lbs. or more.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Reliability Program Director position is $155,000 annually and the maximum salary is $175,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity

CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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