Associate Director, Field Reimbursement Oncology (Great Lakes)-Johnson & Johnson

Johnson & Johnson MedTech, WorkFromHome

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Market Access

Job Sub Function

Reimbursement

Job Category

People Leader

All Job Posting Locations

Buffalo, New York, United States; Horsham, Pennsylvania, United States of America; Indiana (Any City); Michigan (Any City); Ohio (Any City); Pennsylvania (Any City); Syracuse, New York, United States

Job Description

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Oncology for the Great Lakes region which includes territories across Michigan, Ohio, Indiana, Pennsylvania and upstate New York. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

Role Overview

The Associate Director, Oncology is accountable for effectively leading, developing, coaching, and directly managing a team of FRMs that have access & fulfillment related responsibilities across the Oncology portfolio healthcare provider accounts and executing on the PECS FRM strategy. The Associate Director is focused on ensuring healthcare providers, patients, and caregivers are enabled with the information, tools and resources needed to ensure patient ability to start and stay on therapy. This talent will coach the team to drive proactive education, support patient cases and drive exceptional cross‑functional collaboration across the portfolio including prostate, bladder, lung and multiple myeloma.

They will also foster communication across multiple JJIM departments including Patient Access, Pharmacy Access, Medical, Market Access and Field Sales.

In This Role the Ideal Candidate Will

Lead, motivate, coach, develop, and retain a diverse and talented team that is competent and skilled in the JJIM Oncology business, the healthcare marketplace, and in access & fulfillment.
Be responsible for leading their regionally aligned team of approximately 8 direct reports to maximize access & fulfillment related impact for JJIM prescribed patients starting or staying on therapy.
Develop both long and short‑term strategic planning for the team and manage seamless team execution of related tactics in a fast‑paced environment.
Pull‑through district vision, create team culture, manage FRM performance, forge valuable customer relationships, and achieve the team’s overall goals.
Demonstrate core competencies and support team members in identifying, understanding, and addressing access & fulfillment related patient obstacles, including knowledge of Buy & Bill, Medical Benefit and Assignment Of Benefit (AOB), specialty pharmacy, pharmacy benefit and site of care.
Collaborate with partners (e.g., Sales District Managers, SCG, Franchise Marketing, Brand, etc.) and work in the field with minimal supervision.
Manage and allocate budget in alignment with team objectives.

All responsibilities of the Associate Director will be carried out with strict adherence to the JJIM Credo and HCC Guidelines, in line with the FRM Rules of Engagement.

Required Qualifications

Bachelor’s Degree is required. MBA or other related graduate level degree preferred.
Minimum of 8 years healthcare business related experience required. A concentration in biopharmaceutical market access, field reimbursement or managed markets is preferred.
Knowledge of reimbursement principles, including pharmacy and medical benefit/buy & bill benefit design, coding, billing, prior authorization, and appeals processes.
Demonstrated capabilities and performance success in prior roles.
Demonstrated leadership abilities.
Ability to collaborate cross‑functionally in a matrix environment.
Ability to support a portfolio of products including new launches.
Ability to create a strong team culture.
Excellent communication skills (written and verbal).
A valid Driver's License in one of the 50 United States.
Reside within the geography or be willing to relocate to it.

Preferred Qualifications

3+ years of direct people management / leadership.
MBA or other advanced degree/relevant certifications preferred.
Proven ability to navigate high profile, complex business circumstances.
Experience developing and executing customer‑oriented strategies.
Strong analytical/problem‑solving skills.
Experience in the Oncology space.

This role involves travel up to 75% of the time.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via and internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Account Management, Competitive Landscape Analysis, Compliance Management, Cross‑Functional Collaboration, Developing Others, Fact‑Based Decision Making, Inclusive Leadership, Leadership, Market Access Reimbursement, Market Opportunity Assessment, Operational Excellence, People Performance Management, Performance Measurement, Pricing Strategies, Strategic Thinking, Tactical Thinking, Team Management

Preferred Skills

Base Pay Range

$122,000.00 - $212,750.00

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long‑term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time‑off benefits:

Vacation – 120 hours per calendar year.
Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year.
Holiday pay, including Floating Holidays – 13 days per calendar year.
Work, Personal and Family Time – up to 40 hours per calendar year.
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
Caregiver Leave – 80 hours in a 52‑week rolling period; 10 days.
Volunteer Leave – 32 hours per calendar year.
Military Spouse Time‑Off – 80 hours per calendar year.

For additional general information on company benefits, please go to

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