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Director of Operations - Innovation Franklinton

Columbus Association for the Performing Arts, Columbus, Ohio, United States, 43224

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Director of Operations - Innovation Franklinton The Columbus Association for the Performing Arts (CAPA) is more than just a performing arts organization—it's a cornerstone of creativity, culture, and community in Central Ohio. At CAPA, we are committed to inspiring and transforming lives through the power of the performing arts. With a rich history and a dynamic vision for the future, we manage iconic theaters, host world‑class performances, and foster a love of the arts in audiences of all ages.

The Opportunity

Are you excellent at planning, inspiring others to do their very best, and overseeing a team whose job is to provide an environment of creativity and innovation for clients and colleagues?

Do you have an entrepreneurial mindset and ready to take the Innovation Franklinton (Idea Foundry) to new heights?

Primary Function The Director of Operations will oversee several facets of the operation of Innovation Franklinton (Idea Foundry). This position is the point‑person for all operating activities for the facility. The Director of Operations reports to the VP of Operations. The Director of Operations will manage the office leases and co‑working space and serve as the main point of contact for those individuals and companies. Additionally, the Director of Operations will manage the makerspace and serve as the main point of contact for the members.

The Director of Operations will be responsible for creating and managing activities, live events, and educational opportunities that will drive earned and contributed revenues.

Duties and Responsibilities

First 3 Months:

Learn the current operating model of the organization

Develop staffing plan

Develop new operating model for the makerspace

Develop new operating model for coworking space

Identify capital improvements

Develop plan to relaunch the co‑working and office space

Develop plan to relaunch the makerspace and membership structure

Develop plan for maintenance and cleaning

Develop and manage operating budget with CAPA finance team

Develop safety and security standards for the building and various spaces.

First 6 months:

Staff the organization

Implement plans listed above

Attract new tenants in the office and co‑working space

Build programming in the 2nd floor event space

Build educational activities

First Year:

Successful relaunch of space

Growing revenue lines

Creating a sustainable business model that shows growth potential

Creating an operating model that meets CAPA’s safety and security standards while attracting artists, makers, and entrepreneurs

Other:

This job description is not designed to cover or contain an exhaustive list of duties, responsibilities, and key performance objectives that are expected of the employee. These items may change, or new job‑related items may be assigned from time to time.

Knowledge, Skills and Abilities

Ability to solve problems, including diplomatic resolution of situations that sometimes arise from public users of the theatre.

Ability to work well with the public and theatre users.

Ability to perform moderate lifting, standing, bending, and kneeling.

Ability to climb stairs repeatedly throughout course of performance and/or workday, as necessary.

Basic computer skills for email communication, record keeping, and administrative tasks.

Working knowledge of HVAC systems and general building maintenance.

Credentials and Experience

Bachelor’s degree in business, finance, or arts administration preferred

Typically, 3-5 years of experience with facility operations, ideally within the non‑profit arts industry, are needed to have sufficient experience and judgement to perform this role of this size and complexity.

Experience working with the public.

Prior experience managing a staff of 4+.

The base pay for this role is $60,000 - $65,000.

Special Requirements

Successful background check.

The majority of CAPA’s public events take place at night and on weekends. This position requires occasional presence on‑site during nights and weekends and is on‑call 24/7 to respond to emergencies.

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