CX Operations Director: Strategy, Scale & Impact

A global technology company is seeking a Director of Customer Experience Operations to lead strategy, execution, and optimization of operational functions within Customer Experience. The role focuses on driving customer outcomes, retention, and lifetime value. Key responsibilities include defining strategies, optimizing processes, and collaborating across departments. Ideal candidates will possess strong strategic and operational skills backed by experience in customer-centric environments. This role offers a competitive salary and a comprehensive benefits package. #J-18808-Ljbffr