Director of Multifamily Energy Operations
Action Inc., Needham Corner, Massachusetts, United States
Job Title
Director of Multifamily Energy Operations About Action Inc.
Action Inc. advances economic equity and strengthens communities on Cape Ann through housing support, fuel assistance, energy conservation, and education programs. Our Energy Services Program helps residents lower energy costs at no cost to them through assessments, weatherization, heating system upgrades, and energy-efficient improvements. Role Overview
We are seeking a strategic and driven Director of Multifamily Energy Operations to lead our National Grid Multifamily Efficiency Program. This role oversees program compliance, production goals, reporting, and budgeting while collaborating with senior leadership to support growth and long-term strategy. If you're passionate about energy efficiency and ready to lead impactful, community-focused programs, we encourage you to apply. Duties/Responsibilities
Manage and direct all aspects of the Multi-Family Program. Ensure smooth operation of day-to-day operations. Identify best practices and continuously improve upon internal systems. Oversee protocols for contractor management/procurement, site assessments, development of work scopes, and job pipeline. Oversee technical aspects for multi-family utility efficiency and decarbonization programs. Provide support to subcontracting agencies to effectively provide service to low-income clients through job approvals, training, and agency monitoring. Coordinate energy efficiency retrofits in multifamily housing. Work across programs to ensure invoicing and reporting in processed in a timely manner Oversee multi-family utility budgets and reporting. Regular monitoring of budgets, production, paperwork, and program compliance to ensure information accuracy and contractual goals are met. Ensure projects are tracked and accrued accordingly, provided pipeline dollar projections as requested with accuracy. Produce required billing and reporting data in compliance with contract guidelines, ensure team is up to date on all reporting and compliance requirements. Ensure contracts are executed and up to date will all program vendors and subgrantees. Quality control of all areas to assure highest standard is being used in process, materials, and workmanship. Liaise with funding sources of programs to provide communication of needs and updates. Act as advisor throughout the Commonwealth of Massachusetts through various meeting groups to improve coordination and delivery of energy services more effectively. Representative at state-wide best practices group for efficiency and decarbonization matters. Anticipate changing needs of team and department to provide recommendations to leadership regarding risk, opportunities to create operational efficiencies to scale. Assist Residential Energy Director in training and evaluation of auditors and agencies that operate National Grid Efficiency Programs. Provide attendance at local energy related events, and ensure updates are given to Division Director of Energy Services and Chief Program Officer. Ensure open communication with Division Director of Energy Services, Chief Program Officer, Director of Utility Budget and Data Systems, Residential Energy Director, Chief Executive Officer, and Chief Financial Officer. Prepare reports and assemble data as requested. Schedule, coordinate and attend relevant meetings, trainings and conference related to energy efficiency program. Attend and participate in departmental, organization-wide and other meetings. Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect. Other duties as assigned Required Skills/Abilities
Detail oriented and well organized. Good judgement and timely decision making. Demonstrated ability to build relationships. Excellent written and verbal skills. Advanced computer skills. Positive leadership ability. Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify upon hire. Ability to comply with a pre-employment background check, MVR screening, and drug screening. Education and Experience
Degree in Business or related field, or 10 years related work equivalent. Five years supervisory experience, preferably in a non-profit organization. Senior Management experience. Massachusetts Construction Supervisors license. Auditor Certification by DHCD. Certified MA Energy Auditor. Building Performance Institute Certified. Physical Demands
Must be able to bend, stoop, stand, kneel, and sit for long periods Able to lift and climb ladders and lift up to 60 lbs. Location
5 Centennial Drive Peabody MA, 01960 (on-site) Hours
Monday-Friday 8:30 am to 4:30 pm (35 hours per week) Salary Range
$98,000-$114,000/year What We Offer
Paid Time Off
10 days paid vacation per year, increasing bi-annually Unused vacation may be rolled over to the next fiscal year, up to your annual entitlement Vacation accrues at 2.69 hours per bi-weekly pay period; may be used after six months of employment Sick time accrues at 2.69 hours per bi-weekly pay period; up to 40 hours of unused sick time may be rolled over Accrued sick time may be used after 90 days of employment Three personal days per year, available after the first year Twelve paid holidays per year
Comprehensive Health & Wellness
Medical insurance through Harvard Pilgrim Health Care
85% employer contribution for individual coverage 70% employer contribution for dual and family coverage
Dental insurance through Delta Dental
85% employer contribution for individual coverage 60% employer contribution for dual and family coverage
Vision insurance through VSP Employee Assistance Program (EAP) at no cost Basic Life Insurance and AD&D ($50,000), fully paid Long-Term Disability insurance (60% of monthly salary), fully paid Optional voluntary Life and AD&D insurance Flexible Spending Account (FSA) Health Savings Account (HSA) option for eligible plans
Retirement & Financial Security
403(b) Retirement Savings Plan with Fidelity Investments
2% employer match after one year of employment Employer match increases with years of service:
3-5 years: 4% 5-10 years: 5% 10-15 years: 6% 15+ years: 8%
Additional Perks
Discounted membership at all North Shore YMCA locations Tuition Reimbursement Program Travel Reimbursement
Background, criminal and drug screening
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Director of Multifamily Energy Operations About Action Inc.
Action Inc. advances economic equity and strengthens communities on Cape Ann through housing support, fuel assistance, energy conservation, and education programs. Our Energy Services Program helps residents lower energy costs at no cost to them through assessments, weatherization, heating system upgrades, and energy-efficient improvements. Role Overview
We are seeking a strategic and driven Director of Multifamily Energy Operations to lead our National Grid Multifamily Efficiency Program. This role oversees program compliance, production goals, reporting, and budgeting while collaborating with senior leadership to support growth and long-term strategy. If you're passionate about energy efficiency and ready to lead impactful, community-focused programs, we encourage you to apply. Duties/Responsibilities
Manage and direct all aspects of the Multi-Family Program. Ensure smooth operation of day-to-day operations. Identify best practices and continuously improve upon internal systems. Oversee protocols for contractor management/procurement, site assessments, development of work scopes, and job pipeline. Oversee technical aspects for multi-family utility efficiency and decarbonization programs. Provide support to subcontracting agencies to effectively provide service to low-income clients through job approvals, training, and agency monitoring. Coordinate energy efficiency retrofits in multifamily housing. Work across programs to ensure invoicing and reporting in processed in a timely manner Oversee multi-family utility budgets and reporting. Regular monitoring of budgets, production, paperwork, and program compliance to ensure information accuracy and contractual goals are met. Ensure projects are tracked and accrued accordingly, provided pipeline dollar projections as requested with accuracy. Produce required billing and reporting data in compliance with contract guidelines, ensure team is up to date on all reporting and compliance requirements. Ensure contracts are executed and up to date will all program vendors and subgrantees. Quality control of all areas to assure highest standard is being used in process, materials, and workmanship. Liaise with funding sources of programs to provide communication of needs and updates. Act as advisor throughout the Commonwealth of Massachusetts through various meeting groups to improve coordination and delivery of energy services more effectively. Representative at state-wide best practices group for efficiency and decarbonization matters. Anticipate changing needs of team and department to provide recommendations to leadership regarding risk, opportunities to create operational efficiencies to scale. Assist Residential Energy Director in training and evaluation of auditors and agencies that operate National Grid Efficiency Programs. Provide attendance at local energy related events, and ensure updates are given to Division Director of Energy Services and Chief Program Officer. Ensure open communication with Division Director of Energy Services, Chief Program Officer, Director of Utility Budget and Data Systems, Residential Energy Director, Chief Executive Officer, and Chief Financial Officer. Prepare reports and assemble data as requested. Schedule, coordinate and attend relevant meetings, trainings and conference related to energy efficiency program. Attend and participate in departmental, organization-wide and other meetings. Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect. Other duties as assigned Required Skills/Abilities
Detail oriented and well organized. Good judgement and timely decision making. Demonstrated ability to build relationships. Excellent written and verbal skills. Advanced computer skills. Positive leadership ability. Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify upon hire. Ability to comply with a pre-employment background check, MVR screening, and drug screening. Education and Experience
Degree in Business or related field, or 10 years related work equivalent. Five years supervisory experience, preferably in a non-profit organization. Senior Management experience. Massachusetts Construction Supervisors license. Auditor Certification by DHCD. Certified MA Energy Auditor. Building Performance Institute Certified. Physical Demands
Must be able to bend, stoop, stand, kneel, and sit for long periods Able to lift and climb ladders and lift up to 60 lbs. Location
5 Centennial Drive Peabody MA, 01960 (on-site) Hours
Monday-Friday 8:30 am to 4:30 pm (35 hours per week) Salary Range
$98,000-$114,000/year What We Offer
Paid Time Off
10 days paid vacation per year, increasing bi-annually Unused vacation may be rolled over to the next fiscal year, up to your annual entitlement Vacation accrues at 2.69 hours per bi-weekly pay period; may be used after six months of employment Sick time accrues at 2.69 hours per bi-weekly pay period; up to 40 hours of unused sick time may be rolled over Accrued sick time may be used after 90 days of employment Three personal days per year, available after the first year Twelve paid holidays per year
Comprehensive Health & Wellness
Medical insurance through Harvard Pilgrim Health Care
85% employer contribution for individual coverage 70% employer contribution for dual and family coverage
Dental insurance through Delta Dental
85% employer contribution for individual coverage 60% employer contribution for dual and family coverage
Vision insurance through VSP Employee Assistance Program (EAP) at no cost Basic Life Insurance and AD&D ($50,000), fully paid Long-Term Disability insurance (60% of monthly salary), fully paid Optional voluntary Life and AD&D insurance Flexible Spending Account (FSA) Health Savings Account (HSA) option for eligible plans
Retirement & Financial Security
403(b) Retirement Savings Plan with Fidelity Investments
2% employer match after one year of employment Employer match increases with years of service:
3-5 years: 4% 5-10 years: 5% 10-15 years: 6% 15+ years: 8%
Additional Perks
Discounted membership at all North Shore YMCA locations Tuition Reimbursement Program Travel Reimbursement
Background, criminal and drug screening
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