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Director of Construction

International Association of Plumbing and Mechanical Officials (IAPMO), Grapevine, Texas, us, 76099

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SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal SERVPRO Team Shaw

is one of the largest SERVPRO's in Texas and has grown from one location in 2019 to 33 locations today and is hiring a

Director of Construction . We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects.If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!

Position Summary The

Director

of Construction

is responsible for the strategic and operational leadership of all construction-related activities across the organization, including

insurance-based residential and commercial reconstruction, capital expenditure (CAPEX) projects, and the plumbing division . This role provides executive oversight of

Construction Operations, Estimating, Project Management, and Field Execution , ensuring projects are delivered safely, profitably, on schedule, and to SERVPRO’s highest standards of quality and customer service.

The Director of Construction leads and develops Construction Managers, Project Managers, and Estimators while establishing scalable systems, accountability, and performance standards. This position serves as a key liaison between executive leadership, insurance partners, customers, trade partners, and internal departments to ensure consistent, high-quality results across all construction activities.

Key Responsibilities: Executive & Operational Leadership

Provide strategic direction and executive oversight for all construction operations, including insurance reconstruction, CAPEX projects, and plumbing services

Establish and enforce operational standards, workflows, and performance expectations across all construction divisions

Oversee Construction Operations Managers and ensure consistent execution across all markets and project types

Serve as a senior leader in organizational planning, budgeting, and growth initiatives

Project & Operations Oversight

Oversee all active residential and commercial reconstruction projects to ensure compliance with approved scopes, schedules, budgets, and quality standards

Ensure all projects are managed with detailed, approved schedules and actively monitored for adherence

Monitor project performance metrics and resolve escalated operational, scheduling, or production challenges

Ensure safe work practices and compliance with company safety standards across all job sites

Estimating & Pre-Construction Oversight

Provide executive oversight of estimating teams responsible for insurance reconstruction and commercial projects

Ensure estimates align with carrier guidelines, approved scopes, local codes, and company margin expectations

Review and approve large-loss, complex, or high-risk estimates and change orders

Ensure proper scope development, documentation, and change management procedures are followed

Quality, Compliance & Risk Management

Ensure all work complies with plans, specifications, company standards, building codes, and regulatory requirements

Conduct periodic audits of projects, documentation, and workmanship

Ensure final inspections, closeout documentation, and customer satisfaction requirements are consistently completed

Mitigate operational, financial, and contractual risk across all construction activities

Customer Experience & Insurance Partner Relations

Establish and enforce customer communication and service standards across all construction projects

Serve as an escalation point for complex customer or carrier concerns

Maintain strong relationships with insurance carriers, adjusters, consultants, and commercial clients

Ensure SERVPRO brand standards and SLAs are consistently met or exceeded

Scheduling, Resource & Vendor Management

Oversee labor allocation, subcontractor scheduling, and material procurement across all divisions

Ensure inspections and jurisdictional requirements are coordinated and passed

Evaluate subcontractor, vendor, and trade partner performance and maintain approved partner standards

Support capacity planning and workforce scalability

Financial Oversight & Profitability

Oversee job costing, gross margins, billing, and financial performance across all construction projects

Ensure adherence to billing schedules, collections timelines, and documentation requirements

Review job cost reports, forecasts, and financial KPIs to drive profitability

Partner with leadership to develop budgets, CAPEX planning, and margin improvement strategies

Process Improvement, Systems & Reporting

Ensure accurate documentation in job files and management systems (Xactimate, PSA/CAM, Buildertrend, etc.)

Track and report KPIs including schedule adherence, margins, customer satisfaction, estimator accuracy, and subcontractor performance

Identify inefficiencies and implement scalable process improvements

Support technology adoption and standardization across construction operations

Leadership & Team Development

Recruit, train, mentor, and develop Construction Operations Managers, Project Managers, Estimators, and Division Leaders

Establish clear performance expectations and conduct regular evaluations

Build a culture of accountability, professionalism, safety, and continuous improvement

Support succession planning and leadership development across the organization

Schedule: Monday - Friday, 8:00 AM – 5:00 PM

(Some overtime may be required)

Qualifications: Required

Bachelor’s degree in Construction Management, Engineering, or equivalent experience

8–10+ years of construction or reconstruction experience

5+ years in senior leadership, operations management, or executive-level construction roles

Strong knowledge of estimating, scheduling, job costing, contract administration, and insurance reconstruction

Proven ability to manage multiple divisions, teams, and high-volume project pipelines

Demonstrated financial acumen with job cost analysis and margin management

Preferred

Experience in restoration and insurance reconstruction environments

Proficiency with Xactimate, PSA/CAM, Buildertrend, CompanyCam, or similar platforms

Familiarity with insurance carrier requirements, SLAs, and claims workflows

Experience overseeing specialty divisions (plumbing, trades, or self-performed work)

Large-loss or commercial project experience

Benefits:

Medical, Dental, Vision Insurance

Company Vehicle

Bonus Plans

Paid Time Off + Sick Leave

401K with Company Matching

Professional Development & Training Opportunities

Growth potential in a rapidly expanding company

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