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Senior AI Product Management

Humana Inc, Frisco, Texas, United States, 75034

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* Support product vision and strategy for applied AI solutions within assigned teams or products.* Translate business objectives and user needs into product roadmaps and design strategies.* Apply and help refine product principles and user experience standards within the team.* Conduct market research, competitive analysis, and user research to inform product direction.* Define product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction.* Contribute to product positioning and support go-to-market strategies.* 4+ years in product design, service design, UX/UI design, or product management roles.* Demonstrated experience designing AI/ML products and platforms in enterprise environments.* Proven track record of contributing to successful digital products from concept to launch.* Hands-on experience contributing to design systems, frameworks, and reusable components.* Strong background in both consumer-facing and enterprise B2B product design.* Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools.* Experience contributing to design for data-driven applications and analytics platforms.* Proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, FigJam).* Proficiency in user experience (UX) design, user interface (UI) design, and interaction design.* Strong understanding of visual design principles, typography, color theory, and layout.* Experience with design thinking, human-centered design, and service design methodologies.* Proficiency in prototyping tools and techniques (high-fidelity mockups, interactive prototypes, animations).* Knowledge of front-end technologies (HTML, CSS, JavaScript/React) to collaborate effectively with engineers.* Understanding of accessibility standards (WCAG) and inclusive design practices.* Experience with data visualization and designing for complex data sets and analytics.* Understanding of AI/ML concepts and their implications for product design.* Experience with GenAI platforms (ChatGPT, Claude, Gemini) and prompt engineering.* Familiarity with RAG architectures, vector databases, and retrieval systems for AI applications.* Understanding of conversational AI design patterns and natural language interfaces.* Knowledge of responsible AI principles, bias mitigation, and ethical AI design.* Understanding of API design and integration patterns for AI services.* Experience designing for uncertainty, model confidence, and AI explainability.* User research skills including interviews, surveys, usability testing, and ethnographic studies.* Experience with quantitative and qualitative research methodologies.* Product strategy contributions including roadmap planning, feature prioritization, and backlog management.* Ability to synthesize complex information and translate insights into actionable product requirements.* Experience with agile methodologies and iterative design processes.* Ability to contribute to business cases and ROI models for product investments.* Strong problem-solving skills with ability to balance innovation and execution.* Effective storytelling and presentation skills for communicating design vision.* Strong collaboration skills within and across immediate teams.* Ability to give and receive constructive design feedback.* Awareness of industry trends, emerging technologies, and best practices in AI product design. #J-18808-Ljbffr