Complex Assistant Director of Revenue Management - Conrad Los Angeles and Beverl
Hilton Worldwide, Inc., Los Angeles, California, United States, 90079
Complex Assistant Director of Revenue Management – Conrad Los Angeles & Beverly Hilton
Job Number:
HOT0CCMG
Work Locations Conrad Los Angeles – 100 S. Grand Avenue, Los Angeles, CA 90012
Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel,
all in partnership with Chef Jose Andres' award‑winning restaurant group, JoseAndresFoodGroup .
Take a virtual tour.
This role is based at the hotel and requires 100% on‑site presence. Hybrid flexibility may be considered in the future based on performance and business needs.
Desired Experience:
Hilton systems experience (OnQ R&I, GRO) and at least two years of Assistant Director of Revenue Management experience.
What Will I Be Doing? As the Complex Assistant Director of Revenue Management you will assist the Director of Revenue Strategy with inventory management and room pricing strategies by generating and analyzing reports, collaborating with sales, reservations, and front office teams, and maintaining frequent communication with the Revenue Leadership. This role will oversee the revenue strategy for two hotels.
Key Responsibilities:
Manage group and transient inventory controls – daily review and implementation of room inventory and rate controls in Global Revenue Optimization System (GRO) & Rate & Inventory system (R&I).
Work with Event Services and Group Rooms Coordinator to ensure effective and efficient management of group inventory; provide direction on cutoff date extensions and additions to inventory.
Implement all blackout dates and review them frequently to determine needed adjustments.
Coordinate with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS is balanced daily.
Identify selling strategies, market trends, and booking patterns; provide recommendations to Revenue Leadership.
Ensure pricing consistency across all distribution channels.
Review competitive shops daily; maintain relationships with 3rd party market managers to ensure distribution channels have the right content, availability and prices.
Partner with Reservations & Front Office to improve upsells.
Gather and analyze information to identify opportunities and minimize risks.
Lead weekly Commercial Strategy meetings and provide meeting minutes.
Ensure accuracy of all information being produced or reported.
Review demand calendars, convention calendars, and city event calendars to stay abreast of demand generators.
Maintain historical data on events and performance of promotions during demand‑generating events.
Supportive Functions
Answer other hotel team members’ questions regarding revenue management in a friendly and courteous manner.
Provide training to other hotel team members on revenue management procedures and principles, as needed.
Attend property staff meetings and other property‑specific meetings as requested by the Complex Director of Revenue Management.
Ensure all revenue management related systems are maintained: GRO, OnQ FMS, OnQ PMS, DMPE/Delphi.
Maintain an organized and clean work area and hotel environment.
Run and compile reports requested by the Complex Director of Revenue Management.
What We’re Looking For Hilton values Hospitality, Integrity, Leadership, Teamwork, Ownership, and urgency. We also value Quality, Productivity, and Customer Focus. Demonstrated experience and alignment with these values are essential.
Benefits
Access to pay when you need it through DailyPay
Medical insurance coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education – access to educational credentials through Guild Education
401(k) plan and company match
Hilton Shares: ESPP – 15% discount
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $100,000 to $115,000 and is based on applicable and specialized experience and location.
We will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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HOT0CCMG
Work Locations Conrad Los Angeles – 100 S. Grand Avenue, Los Angeles, CA 90012
Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel,
all in partnership with Chef Jose Andres' award‑winning restaurant group, JoseAndresFoodGroup .
Take a virtual tour.
This role is based at the hotel and requires 100% on‑site presence. Hybrid flexibility may be considered in the future based on performance and business needs.
Desired Experience:
Hilton systems experience (OnQ R&I, GRO) and at least two years of Assistant Director of Revenue Management experience.
What Will I Be Doing? As the Complex Assistant Director of Revenue Management you will assist the Director of Revenue Strategy with inventory management and room pricing strategies by generating and analyzing reports, collaborating with sales, reservations, and front office teams, and maintaining frequent communication with the Revenue Leadership. This role will oversee the revenue strategy for two hotels.
Key Responsibilities:
Manage group and transient inventory controls – daily review and implementation of room inventory and rate controls in Global Revenue Optimization System (GRO) & Rate & Inventory system (R&I).
Work with Event Services and Group Rooms Coordinator to ensure effective and efficient management of group inventory; provide direction on cutoff date extensions and additions to inventory.
Implement all blackout dates and review them frequently to determine needed adjustments.
Coordinate with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS is balanced daily.
Identify selling strategies, market trends, and booking patterns; provide recommendations to Revenue Leadership.
Ensure pricing consistency across all distribution channels.
Review competitive shops daily; maintain relationships with 3rd party market managers to ensure distribution channels have the right content, availability and prices.
Partner with Reservations & Front Office to improve upsells.
Gather and analyze information to identify opportunities and minimize risks.
Lead weekly Commercial Strategy meetings and provide meeting minutes.
Ensure accuracy of all information being produced or reported.
Review demand calendars, convention calendars, and city event calendars to stay abreast of demand generators.
Maintain historical data on events and performance of promotions during demand‑generating events.
Supportive Functions
Answer other hotel team members’ questions regarding revenue management in a friendly and courteous manner.
Provide training to other hotel team members on revenue management procedures and principles, as needed.
Attend property staff meetings and other property‑specific meetings as requested by the Complex Director of Revenue Management.
Ensure all revenue management related systems are maintained: GRO, OnQ FMS, OnQ PMS, DMPE/Delphi.
Maintain an organized and clean work area and hotel environment.
Run and compile reports requested by the Complex Director of Revenue Management.
What We’re Looking For Hilton values Hospitality, Integrity, Leadership, Teamwork, Ownership, and urgency. We also value Quality, Productivity, and Customer Focus. Demonstrated experience and alignment with these values are essential.
Benefits
Access to pay when you need it through DailyPay
Medical insurance coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education – access to educational credentials through Guild Education
401(k) plan and company match
Hilton Shares: ESPP – 15% discount
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $100,000 to $115,000 and is based on applicable and specialized experience and location.
We will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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