Lead Management Inside Sales Agent
Andersen Corp., Oak Park Heights, Minnesota, United States
Lead Management Inside Sales Agent page is loaded## Lead Management Inside Sales Agentlocations:
Oak Park Heights, MN:
Minnesota:
Wisconsintime type:
Full timeposted on:
Posted Todayjob requisition id:
R-3159**ANDERSEN CORPORATION SUMMARY:**At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.**Job Description:**POSITION PURPOSE
This role entails taking inbound phone calls from homeowners inquiring about Andersen products and services with the goal of turning the inquiry into leads for Andersen and Renewal. This role also includes making outbound phone calls to homeowners in response to web leads to determine the best solution for the homeowner’s project and schedule appointments via a prescribed appointment setting process.
POSITION RESPONSBILITIES:
Providing excellent customer service experience by ensuring customers have the information and assistance they need, while maintaining the company’s positive reputation.
Taking inbound phone calls and making outbound calls to customers inquiring about Andersen products and services.
Following communication “scripts” when handling different topics
Locating the appropriate Andersen dealer for the homeowner and reaching out to the dealer to provide contact information for the homeowner
Scheduling RbA appointments for replacement and remodeling lead inquiries
Learning how to listen for common objects and utilize sales training to overcome them
Meeting personal/team qualitative and quantitative performance targets
Entering data into CRM system and using Mitel phone system
Other duties as assigned by supervisor.
MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS
Previous experience in customer service/sales role
Strong phone and verbal communication skills along with active listening
Integrity, teamwork, and problem-solving skills are essential for this role
Ability to multi-task and manage time effectively
Customer focused and adaptability to different personality types
Strong computer/data entry skills; detail oriented
Ability to work successfully in a remote work environment while adhering to job and customer expectations
High-speed internet, willingness to work varied shifts that change monthly
**Pay Range:**$17.48 - $26.22**CULTURE AND BENEFITS:**At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. Availability of benefits may differ by site or position.* 401 (k) Plan, Employer Fixed Contributions & Company Matching* Profit Sharing* Medical, Dental and Vision Coverage* Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)* Life Insurance* Paid Time Off & Paid Holidays* Paid Maternity Leave & Paid Parental Leave* Career Growth Planning & Nationwide Career Opportunities\*\*PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. #J-18808-Ljbffr
Oak Park Heights, MN:
Minnesota:
Wisconsintime type:
Full timeposted on:
Posted Todayjob requisition id:
R-3159**ANDERSEN CORPORATION SUMMARY:**At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.**Job Description:**POSITION PURPOSE
This role entails taking inbound phone calls from homeowners inquiring about Andersen products and services with the goal of turning the inquiry into leads for Andersen and Renewal. This role also includes making outbound phone calls to homeowners in response to web leads to determine the best solution for the homeowner’s project and schedule appointments via a prescribed appointment setting process.
POSITION RESPONSBILITIES:
Providing excellent customer service experience by ensuring customers have the information and assistance they need, while maintaining the company’s positive reputation.
Taking inbound phone calls and making outbound calls to customers inquiring about Andersen products and services.
Following communication “scripts” when handling different topics
Locating the appropriate Andersen dealer for the homeowner and reaching out to the dealer to provide contact information for the homeowner
Scheduling RbA appointments for replacement and remodeling lead inquiries
Learning how to listen for common objects and utilize sales training to overcome them
Meeting personal/team qualitative and quantitative performance targets
Entering data into CRM system and using Mitel phone system
Other duties as assigned by supervisor.
MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS
Previous experience in customer service/sales role
Strong phone and verbal communication skills along with active listening
Integrity, teamwork, and problem-solving skills are essential for this role
Ability to multi-task and manage time effectively
Customer focused and adaptability to different personality types
Strong computer/data entry skills; detail oriented
Ability to work successfully in a remote work environment while adhering to job and customer expectations
High-speed internet, willingness to work varied shifts that change monthly
**Pay Range:**$17.48 - $26.22**CULTURE AND BENEFITS:**At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. Availability of benefits may differ by site or position.* 401 (k) Plan, Employer Fixed Contributions & Company Matching* Profit Sharing* Medical, Dental and Vision Coverage* Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)* Life Insurance* Paid Time Off & Paid Holidays* Paid Maternity Leave & Paid Parental Leave* Career Growth Planning & Nationwide Career Opportunities\*\*PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. #J-18808-Ljbffr