Neuroscience Territory Account Specialist – Detroit, S
National Black MBA Association, Detroit, Michigan, United States, 48228
Job Description Summary
Novartis is offering a field‑based and remote opportunity supporting key accounts in an assigned geography. This role does not provide relocation support and requires the applicant to be able to travel 60‑80% of the time within a broad geography. The position also does not sponsor visas or offer relocation assistance.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similar industries with large, geographically dispersed sales teams within the last 5 years. Candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially when strong field leadership and customer engagement are central to success.
For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high performance, and well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and fostering an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines
Associate Territory Account Specialist:
Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.
Demonstrates strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate product information effectively.
Preferred experience in the 2‑year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Driving is an Essential Function of this Role Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time, but employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. Reasonable accommodation considerations are available as required by applicable law. Please send accommodation requests to
Eh.occupationalhealth@novartis.com .
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary
Associate Territory Account Specialist: $77,000 to $143,000 per year
Territory Account Specialist: $93,800 to $174,200 per year
Senior Territory Account Specialist: $119,700 to $222,300 per year
Executive Territory Account Specialist: $132,300 to $245,700 per year
The final salary offered is determined based on factors such as relevant skills and experience. The offered salary will be reviewed periodically. Novartis may adjust the published salary range based on company and market factors. Compensation includes a performance‑based cash incentive and, depending on the level, eligibility for annual equity awards.
Benefits US‑based eligible employees receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees also receive a generous time‑off package including vacation, personal days, holidays, and other leave options.
EEO Statement The Novartis Group of Companies is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations The Novartis Group of Companies is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please send an e‑mail to us.reasonableaccommodations@novartis.com or call +1(877)395‑2339 and include the job requisition number in your message.
Salary Range $119,700.00 – $222,300.00
Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross‑Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills
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Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similar industries with large, geographically dispersed sales teams within the last 5 years. Candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially when strong field leadership and customer engagement are central to success.
For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high performance, and well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and fostering an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines
Associate Territory Account Specialist:
Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.
Demonstrates strong ability to collaborate, work cross‑functionally within a matrix environment, and communicate product information effectively.
Preferred experience in the 2‑year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross‑functionally within a matrix environment and can communicate clinical product information.
Driving is an Essential Function of this Role Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time, but employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. Reasonable accommodation considerations are available as required by applicable law. Please send accommodation requests to
Eh.occupationalhealth@novartis.com .
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary
Associate Territory Account Specialist: $77,000 to $143,000 per year
Territory Account Specialist: $93,800 to $174,200 per year
Senior Territory Account Specialist: $119,700 to $222,300 per year
Executive Territory Account Specialist: $132,300 to $245,700 per year
The final salary offered is determined based on factors such as relevant skills and experience. The offered salary will be reviewed periodically. Novartis may adjust the published salary range based on company and market factors. Compensation includes a performance‑based cash incentive and, depending on the level, eligibility for annual equity awards.
Benefits US‑based eligible employees receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees also receive a generous time‑off package including vacation, personal days, holidays, and other leave options.
EEO Statement The Novartis Group of Companies is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations The Novartis Group of Companies is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please send an e‑mail to us.reasonableaccommodations@novartis.com or call +1(877)395‑2339 and include the job requisition number in your message.
Salary Range $119,700.00 – $222,300.00
Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross‑Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills
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