Job Description
The North America ISV Director is responsible for growing ISV-sourced revenue and building a strong, commercially focused ISV ecosystem aligned to Sage’s growth plans and priorities. The role leads the North America ISV organization, setting clear direction and expectations across partner strategy, go-to-market execution, pipeline creation and in-life growth. The Director drives focus, operating rhythm and accountability to deliver tangible revenue impact across the US and Canada.
*This is a hybrid role - 3 days per week onsite*
Key Responsibilities
Own and deliver the North America ISV growth strategy aligned to regional revenue targets and growth priorities.
Drive portfolio ARR growth through shaping and executing effective ISV go-to-market motions that deliver measurable pipeline and revenue impact.
Act as the point of accountability for ISV relationships in North America, ensuring clear alignment, execution focus and commercial outcomes.
Build and maintain strong relationships with regional Sales leadership to align priorities, drive ISV engagement and improve ISV-sourced pipeline and revenue performance.
Lead and develop a team of ISV Account Managers, setting clear performance expectations and fostering a culture of collaboration, execution excellence and customer and partner focus.
Partner with Sales Operations and Finance to ensure accurate forecasting, churn insight and action planning; demonstrating strong operating discipline across reporting, performance visibility and end-to-end ISV execution.
Coordinate with the Global ISV organization to ensure regional execution aligns with global strategy and operating standards.
Continuously improve ISV processes across recruitment, onboarding, co-sell and expansion to increase focus and scale.
Skills & Experience
8+ years in ISV management, channel leadership or SaaS commercial roles.
Proven track record delivering revenue through partner ecosystems and co‑selling.
Experience leading high‑performing teams in a matrixed environment.
Domain expertise in SMB ecosystems and ISV commercial models.
Executive presence with strong written, verbal, and stakeholder‑influencing skills.
Core Competencies
Commercial Acumen: Deep understanding of market dynamics, customer needs and competitive landscape; translates insight into focused commercial action.
Execution & Operating Discipline: Drives consistent execution through clear goals, operating cadence and accountability; ensures plans translate into measurable outcomes.
Strong Leadership: Sets clear direction, priorities investment and translates strategy into executable plans that deliver results.
Relationship Management: Builds trusted executive relationships with ISVs, Sales leadership, and internal stakeholders; navigates conflict and drives alignment.
Data-Driven Management: Uses performance data and commercial metrics (ARR, churn, NCA, ASP uplift) to guide decisions, prioritization and accountability.
Plenty of perks
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings
What it’s like to work at Sage: Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software
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*This is a hybrid role - 3 days per week onsite*
Key Responsibilities
Own and deliver the North America ISV growth strategy aligned to regional revenue targets and growth priorities.
Drive portfolio ARR growth through shaping and executing effective ISV go-to-market motions that deliver measurable pipeline and revenue impact.
Act as the point of accountability for ISV relationships in North America, ensuring clear alignment, execution focus and commercial outcomes.
Build and maintain strong relationships with regional Sales leadership to align priorities, drive ISV engagement and improve ISV-sourced pipeline and revenue performance.
Lead and develop a team of ISV Account Managers, setting clear performance expectations and fostering a culture of collaboration, execution excellence and customer and partner focus.
Partner with Sales Operations and Finance to ensure accurate forecasting, churn insight and action planning; demonstrating strong operating discipline across reporting, performance visibility and end-to-end ISV execution.
Coordinate with the Global ISV organization to ensure regional execution aligns with global strategy and operating standards.
Continuously improve ISV processes across recruitment, onboarding, co-sell and expansion to increase focus and scale.
Skills & Experience
8+ years in ISV management, channel leadership or SaaS commercial roles.
Proven track record delivering revenue through partner ecosystems and co‑selling.
Experience leading high‑performing teams in a matrixed environment.
Domain expertise in SMB ecosystems and ISV commercial models.
Executive presence with strong written, verbal, and stakeholder‑influencing skills.
Core Competencies
Commercial Acumen: Deep understanding of market dynamics, customer needs and competitive landscape; translates insight into focused commercial action.
Execution & Operating Discipline: Drives consistent execution through clear goals, operating cadence and accountability; ensures plans translate into measurable outcomes.
Strong Leadership: Sets clear direction, priorities investment and translates strategy into executable plans that deliver results.
Relationship Management: Builds trusted executive relationships with ISVs, Sales leadership, and internal stakeholders; navigates conflict and drives alignment.
Data-Driven Management: Uses performance data and commercial metrics (ARR, churn, NCA, ASP uplift) to guide decisions, prioritization and accountability.
Plenty of perks
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings
What it’s like to work at Sage: Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software
#J-18808-Ljbffr