We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits.
Our mission is to empower the people that power hospitality.
We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
Start with People : We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
Demand Integrity : Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
Make it Happen : We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.
In this role you will: The Strategic Account Manager is a growth-focused sales professional responsible for driving revenue expansion within an existing hospitality client base. While maintaining strong relationships is foundational, this role is primarily measured on the ability to cross-sell, up-sell, and navigate complex deal cycles. You will leverage AI-driven workflows to manage high-volume portfolios efficiently, employing MEDDPICC and multithreading strategies to penetrate accounts and secure long-term contract value in a fast-paced software environment.
Typical Functions:
Strategic Expansion & Cross-Selling (60%):
Proactively identify and close growth opportunities. Use
MEDDPICC
to qualify expansion deals and ensure a predictable pipeline. Navigate complex hospitality organizations to introduce new software modules and services.
Strategic Negotiation & Retention (40%):
Lead complex contract renewals and negotiations. Address "at‑risk" accounts by reinforcing ROI and aligning our software solutions with the client’s strategic business goals.
Multithreading & Deal Navigation: Move beyond a single point of contact. Map out and build influence with key stakeholders, from property-level managers to corporate-level C-suite executives, to insulate accounts and drive larger contract wins.
AI-Enhanced Efficiency: Utilize AI tools for automated outreach, meeting summarization, sentiment analysis, and data-driven prospecting to effectively manage a high volume of hospitality customers without sacrificing quality.
Performance Reporting & Forecasting : Provide high-fidelity sales forecasts and regular updates on account health and expansion progress to leadership using CRM data.
Requirements Unpacking What We’re Looking For Ideal Skills & Experience:
Education:
Bachelor’s degree in Business, Marketing, or a related field.
Experience:
3+ years of experience in
B2B SaaS account management or sales , ideally within the hospitality tech sector.
Methodology:
Proven proficiency in
MEDDPICC , Challenger Sale, or similar value-based selling frameworks.
Technical Savvy:
Hands‑on experience using
AI tools
(e.g., ChatGPT, Gong, Copilot) to increase sales velocity and rep efficiency.
Sales Acumen:
Demonstrated track record of meeting or exceeding expansion quotas and managing high-volume portfolios.
Strategic Selling:
Deep understanding of how to move a deal through a complex funnel and close "up‑market" accounts.
Advanced Negotiation:
Ability to navigate procurement processes and "win‑win" contract structures.
AI Literacy:
Ability to integrate artificial intelligence into daily workflows to automate manual tasks and prioritize high-value activities.
Hospitality Domain Expertise:
Understanding the unique pain points of hotel owners, management companies, and operators.
Agility:
Thriving in a fast-moving environment where priorities shift and volume is high.
Complex Problem Solving -
The ability to effectively solve complex issues for clients including understanding the financial impacts of our products and services to their REVPar, GOPPAR, CapEx, and EBITDA.
Cross Functional Partnership -
The ability to work with a team including CSM, Finance, Support, Product and other functional departments to achieve positive outcomes for our clients and for Actabl.
We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
This is a hybrid position and will be part of our
Denver
office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary.
Actabl Around the World: We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.
Preview Your Team Member Experience Total Rewards At-a-Glance: All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:
Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
Employer-paid life & AD&D, short-term disability & long-term disability
Discounted pet insurance plans through Wishbone
Employee Assistance Program (EAP) services available to employees & their dependents
On-site gym available for free use at Denver office
Financial Wellbeing
Competitive base salary with bonus structure
Healthcare spending accounts with employer contributions
401(k) plan with an employer match of up to 4%
Flexibility & Time Off
Unlimited discretionary time off hours to be used when needed
10 observed US federal holidays throughout the year
Winter recess for all Actabl employees between December 24th-January 2nd
12 weeks of parental leave for both birthing & non-birthing parents
Compensation: Qualified candidates can expect a base salary of
$90,000/year
with the potential to earn up to
$150,000/year
in on-target earnings (OTE). Potential for periodic merit increases also available based on company and/or personal performance.
#J-18808-Ljbffr
Our mission is to empower the people that power hospitality.
We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
Start with People : We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
Demand Integrity : Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
Make it Happen : We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.
In this role you will: The Strategic Account Manager is a growth-focused sales professional responsible for driving revenue expansion within an existing hospitality client base. While maintaining strong relationships is foundational, this role is primarily measured on the ability to cross-sell, up-sell, and navigate complex deal cycles. You will leverage AI-driven workflows to manage high-volume portfolios efficiently, employing MEDDPICC and multithreading strategies to penetrate accounts and secure long-term contract value in a fast-paced software environment.
Typical Functions:
Strategic Expansion & Cross-Selling (60%):
Proactively identify and close growth opportunities. Use
MEDDPICC
to qualify expansion deals and ensure a predictable pipeline. Navigate complex hospitality organizations to introduce new software modules and services.
Strategic Negotiation & Retention (40%):
Lead complex contract renewals and negotiations. Address "at‑risk" accounts by reinforcing ROI and aligning our software solutions with the client’s strategic business goals.
Multithreading & Deal Navigation: Move beyond a single point of contact. Map out and build influence with key stakeholders, from property-level managers to corporate-level C-suite executives, to insulate accounts and drive larger contract wins.
AI-Enhanced Efficiency: Utilize AI tools for automated outreach, meeting summarization, sentiment analysis, and data-driven prospecting to effectively manage a high volume of hospitality customers without sacrificing quality.
Performance Reporting & Forecasting : Provide high-fidelity sales forecasts and regular updates on account health and expansion progress to leadership using CRM data.
Requirements Unpacking What We’re Looking For Ideal Skills & Experience:
Education:
Bachelor’s degree in Business, Marketing, or a related field.
Experience:
3+ years of experience in
B2B SaaS account management or sales , ideally within the hospitality tech sector.
Methodology:
Proven proficiency in
MEDDPICC , Challenger Sale, or similar value-based selling frameworks.
Technical Savvy:
Hands‑on experience using
AI tools
(e.g., ChatGPT, Gong, Copilot) to increase sales velocity and rep efficiency.
Sales Acumen:
Demonstrated track record of meeting or exceeding expansion quotas and managing high-volume portfolios.
Strategic Selling:
Deep understanding of how to move a deal through a complex funnel and close "up‑market" accounts.
Advanced Negotiation:
Ability to navigate procurement processes and "win‑win" contract structures.
AI Literacy:
Ability to integrate artificial intelligence into daily workflows to automate manual tasks and prioritize high-value activities.
Hospitality Domain Expertise:
Understanding the unique pain points of hotel owners, management companies, and operators.
Agility:
Thriving in a fast-moving environment where priorities shift and volume is high.
Complex Problem Solving -
The ability to effectively solve complex issues for clients including understanding the financial impacts of our products and services to their REVPar, GOPPAR, CapEx, and EBITDA.
Cross Functional Partnership -
The ability to work with a team including CSM, Finance, Support, Product and other functional departments to achieve positive outcomes for our clients and for Actabl.
We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
This is a hybrid position and will be part of our
Denver
office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary.
Actabl Around the World: We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.
Preview Your Team Member Experience Total Rewards At-a-Glance: All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:
Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
Employer-paid life & AD&D, short-term disability & long-term disability
Discounted pet insurance plans through Wishbone
Employee Assistance Program (EAP) services available to employees & their dependents
On-site gym available for free use at Denver office
Financial Wellbeing
Competitive base salary with bonus structure
Healthcare spending accounts with employer contributions
401(k) plan with an employer match of up to 4%
Flexibility & Time Off
Unlimited discretionary time off hours to be used when needed
10 observed US federal holidays throughout the year
Winter recess for all Actabl employees between December 24th-January 2nd
12 weeks of parental leave for both birthing & non-birthing parents
Compensation: Qualified candidates can expect a base salary of
$90,000/year
with the potential to earn up to
$150,000/year
in on-target earnings (OTE). Potential for periodic merit increases also available based on company and/or personal performance.
#J-18808-Ljbffr