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Distributor Relationship Account Executive

Cents, Chicago, Illinois, United States, 60290

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Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living.

Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in!

About the role: We are hiring a Distributor Relationship Account Executive to own and grow a portfolio of distributor partners. This is not a traditional SMB AE role and it is not a passive channel manager role. You are accountable for distributor revenue growth, distributor engagement and trust and making it easy for distributors to sell more Cents and Laundroworks products. You will sit at the intersection of Sales, Hardware Ops, Product, and Customer Success and act as the single‑threaded owner for your distributor accounts. This role includes meaningful in‑person time with partners, especially during industry show seasons.

What You'll Do: Own Distributor Relationships

Serve as the primary point of contact for a defined set of distributors

Build trusted, long‑term relationships with owners, sales reps, and install teams

Spend time in the field with distributor teams to understand how they sell and install

Act as the quarterback for all distributor needs across sales, hardware, and support

Drive Revenue Through the Channel

Grow hardware, card, payments, and software revenue through distributors

Support distributors at regional and national trade shows, open houses, and events

Ensure distributors understand pricing, discount structures, and programs

Support deal strategy, quoting, and closing when needed

Forecast distributor pipeline and bookings accurately

Enable Distributor Success

Train distributor sales teams on Cents and Laundroworks products, both remotely and in person

Roll out new products, programs, and incentives to the channel

Identify friction points and work cross‑functionally to remove them

Help distributors scale from ad‑hoc selling to a repeatable motion

Be the Voice of the Distributor

Bring distributor feedback back to Product, Ops, and Leadership

Surface systemic issues early before they become escalations

Advocate for distributor needs while protecting Cents standards and economics

Operate Like an Owner

Track performance against clear KPIs (bookings, attach rates, activation, growth)

Maintain clean CRM data and distributor account plans

Proactively manage risk, churn, and underperforming partners

About you:

2‑5+ years in sales, channel sales, or strategic account management

Experience working with distributors, resellers, or indirect sales channels

Comfortable managing complex, multi‑threaded relationships

Enjoy being in the field and building relationships in person

Highly organized, proactive, and data‑driven

Strong communicator who can be firm, fair, and clear

Laundry industry experience is a plus but not required. Grit, judgment, and ownership are.

Travel Expectations:

Regular travel during spring and fall laundry industry show seasons

Attendance at major trade shows, distributor open houses, and partner events

Periodic on‑site visits with key distributor partners throughout the year

Travel is a feature of the role, not a burden. Face‑to‑face time is how trust is built in this channel.

$65,000 - $117,000 a year

This role offers a $65,000 base salary + commission, bringing total On‑Target Earnings (OTE) to $117,000 at 100% quota attainment.

Benefits

Competitive salary

Equity

Unlimited PTO and paid holidays

Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability

401(k)

Work‑from‑home and commuter stipends

Laundry reimbursements to support our customers' businesses

Comprehensive training, learning, and development programming

Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!

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