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Executive Director, Customer Success & Platform Solutions

J.P. Morgan, New York, New York, us, 10261

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A leading financial institution seeks a Client Solutions Architect Executive Director to elevate customer experience and drive success initiatives. You will oversee customer onboarding and health metrics, influencing product adoption for large clients. Requires 8+ years in customer success or similar roles, strong leadership, and technical knowledge in cloud technologies. This position includes developing strategies and coaching teams to enhance service delivery. Competitive benefits and compensation are provided. #J-18808-Ljbffr