AI-driven claims processing (e.g., CCC Intelligent Solutions, Snapsheet)
Customer experience & digital distribution (e.g., Cover Genius, Trov)
Capgemini is a leading technology consulting company specializing in insurance product innovation, technology modernization and operational transformation. We partner with top-tier U.S. insurers to enhance personal lines product portfolios, drive growth, and modernize operations.
We are seeking a Senior Property & Casualty Insurance Product Manager - Personal Lines with expertise in product rationalization, new product development, product run-offs, regulatory strategy, InsurTech enablement, and claims transformation. This role requires deep industry knowledge and strategic consulting skills to advise insurers on optimizing personal lines products, navigating compliance requirements, and implementing emerging technologies.
Key responsibilities include leading product portfolio optimization, rate filings, and competitive market assessments. The candidate will also drive digital transformation initiatives, evaluating InsurTech solutions such as telematics-based pricing, AI-driven claims automation, and predictive analytics for risk segmentation. Additionally, they will support regulatory advisory projects, ensuring compliance with state DOI regulations, NAIC model laws, and evolving legislative changes.
Key Responsibilities
Strategic Consulting & Client Advisory
Act as a trusted advisor to top-tier insurers on personal lines insurance products, including homeowners, auto, renters, and umbrella Lead product rationalization efforts, optimizing insurers' portfolios to reduce complexity, enhance profitability, and improve customer experience Drive new product development, leveraging telematics, usage-based insurance (UBI), embedded insurance, and AI-driven pricing models Develop and implement product run-off strategies, ensuring compliance, financial stability, and seamless transition for policyholders Guide insurers through regulatory advisory initiatives, ensuring product strategies align with state DOI regulations, NAIC model laws, and evolving consumer protection standards Regulatory Compliance & Market Strategy
Advise on state and federal regulations, helping clients navigate rate filings, compliance risks, and policyholder protections Manage engagements related to state DOI rate filings, competitive benchmarking, and regulatory impact assessments Provide insights on emerging legislative changes (e.g., climate risk mandates, AI-driven underwriting guidelines, and telematics regulations) InsurTech Enablement & Digital Transformation
Partner with technology teams to implement digital underwriting, AI-based risk models, and automation tools Evaluate and recommend InsurTech solutions such as:
Telematics-based pricing (e.g., Cambridge Mobile Telematics, Arity) AI-driven claims processing (e.g., CCC Intelligent Solutions, Snapsheet) Fraud detection & predictive analytics (e.g., Shift Technology, FRISS) Customer experience & digital distribution (e.g., Cover Genius, Trov)
Support insurers in modernizing core platforms, working with vendors like Guidewire, Duck Creek, and Majesco Claims Transformation & Risk Management
Assist clients in claims process optimization, leveraging automation, AI, and predictive analytics for faster claims adjudication Develop strategies for fraud detection, litigation management, and claims efficiency improvements Work with claims and risk teams to align product design with evolving risk trends (e.g., climate change impact, cyber risks in personal lines, and increased litigation costs) Project Leadership & Stakeholder Engagement
Lead cross-functional consulting engagements involving actuarial, underwriting, IT, claims, and distribution teams Develop and present strategic recommendations to C-suite executives, supporting data-driven decision-making Manage multiple client engagements, ensuring timely delivery, regulatory alignment, and measurable business impact Requirements
Education: Bachelor's degree in Business, Finance, Insurance, or a related field (MBA, CPCU, or AINS preferred) Experience: 5+ years in P&C insurance product management, consulting, or strategy roles, with a strong focus on personal lines Industry Certifications (Preferred): CPCU (Chartered Property Casualty Underwriter) - Deep expertise in P&C insurance AINS (Associate in General Insurance) - Strong foundational knowledge of insurance operations ARM (Associate in Risk Management) - Specialization in risk assessment and mitigation Lean Six Sigma or PMP - For project management and operational efficiency Technical Expertise: Deep knowledge of personal lines product development, pricing, underwriting, and risk management Experience with product rationalization, run-off strategies, and market repositioning Strong understanding of state insurance regulations, rate filings, and DOI compliance Familiarity with InsurTech solutions, AI-driven pricing models, and claims automation technologies Proficiency in data analytics tools (e.g., SQL, Python, Tableau, Power BI) for actuarial and risk modeling Consulting & Leadership Skills: Proven ability to develop strategic recommendations and present to C-suite executives Strong project management skills with experience leading cross-functional teams in product transformation Excellent problem-solving, analytical, and communication abilities Expertise in Agile methodologies for product development and market deployment Use of Lean Six Sigma frameworks for process optimization and operational efficiency Experience with customer journey mapping, product lifecycle management, and digital transformation strategies Benefits
Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Retirement Plans Paid Time Off Training & Development About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023.
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Strategic Consulting & Client Advisory
Act as a trusted advisor to top-tier insurers on personal lines insurance products, including homeowners, auto, renters, and umbrella Lead product rationalization efforts, optimizing insurers' portfolios to reduce complexity, enhance profitability, and improve customer experience Drive new product development, leveraging telematics, usage-based insurance (UBI), embedded insurance, and AI-driven pricing models Develop and implement product run-off strategies, ensuring compliance, financial stability, and seamless transition for policyholders Guide insurers through regulatory advisory initiatives, ensuring product strategies align with state DOI regulations, NAIC model laws, and evolving consumer protection standards Regulatory Compliance & Market Strategy
Advise on state and federal regulations, helping clients navigate rate filings, compliance risks, and policyholder protections Manage engagements related to state DOI rate filings, competitive benchmarking, and regulatory impact assessments Provide insights on emerging legislative changes (e.g., climate risk mandates, AI-driven underwriting guidelines, and telematics regulations) InsurTech Enablement & Digital Transformation
Partner with technology teams to implement digital underwriting, AI-based risk models, and automation tools Evaluate and recommend InsurTech solutions such as:
Telematics-based pricing (e.g., Cambridge Mobile Telematics, Arity) AI-driven claims processing (e.g., CCC Intelligent Solutions, Snapsheet) Fraud detection & predictive analytics (e.g., Shift Technology, FRISS) Customer experience & digital distribution (e.g., Cover Genius, Trov)
Support insurers in modernizing core platforms, working with vendors like Guidewire, Duck Creek, and Majesco Claims Transformation & Risk Management
Assist clients in claims process optimization, leveraging automation, AI, and predictive analytics for faster claims adjudication Develop strategies for fraud detection, litigation management, and claims efficiency improvements Work with claims and risk teams to align product design with evolving risk trends (e.g., climate change impact, cyber risks in personal lines, and increased litigation costs) Project Leadership & Stakeholder Engagement
Lead cross-functional consulting engagements involving actuarial, underwriting, IT, claims, and distribution teams Develop and present strategic recommendations to C-suite executives, supporting data-driven decision-making Manage multiple client engagements, ensuring timely delivery, regulatory alignment, and measurable business impact Requirements
Education: Bachelor's degree in Business, Finance, Insurance, or a related field (MBA, CPCU, or AINS preferred) Experience: 5+ years in P&C insurance product management, consulting, or strategy roles, with a strong focus on personal lines Industry Certifications (Preferred): CPCU (Chartered Property Casualty Underwriter) - Deep expertise in P&C insurance AINS (Associate in General Insurance) - Strong foundational knowledge of insurance operations ARM (Associate in Risk Management) - Specialization in risk assessment and mitigation Lean Six Sigma or PMP - For project management and operational efficiency Technical Expertise: Deep knowledge of personal lines product development, pricing, underwriting, and risk management Experience with product rationalization, run-off strategies, and market repositioning Strong understanding of state insurance regulations, rate filings, and DOI compliance Familiarity with InsurTech solutions, AI-driven pricing models, and claims automation technologies Proficiency in data analytics tools (e.g., SQL, Python, Tableau, Power BI) for actuarial and risk modeling Consulting & Leadership Skills: Proven ability to develop strategic recommendations and present to C-suite executives Strong project management skills with experience leading cross-functional teams in product transformation Excellent problem-solving, analytical, and communication abilities Expertise in Agile methodologies for product development and market deployment Use of Lean Six Sigma frameworks for process optimization and operational efficiency Experience with customer journey mapping, product lifecycle management, and digital transformation strategies Benefits
Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Retirement Plans Paid Time Off Training & Development About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023.
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