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Director of Digital Customer Experience

Arizona Public Service - APS, Phoenix, Arizona, United States, 85003

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A major energy provider in Phoenix is seeking a Manager of Digital Customer Solutions. This role involves leading the digital customer experience strategy and team, managing all digital engagement channels, and ensuring operational excellence. The ideal candidate will have extensive experience in transformational delivery, strong management skills, and a technical understanding of digital platforms. This position plays a key role in optimizing customer experiences and implementing best practices in user engagement. #J-18808-Ljbffr