Senior Fulfillment Analyst
Rich Products Corporation, Buffalo, New York, United States, 14266
Location: Buffalo, NY, US, 14213
Segment: Supply Chain
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement The Sr. Fulfillment Analyst will support the USC Fulfillment Manager and Team in the development and management of the USC Finished Goods fulfillment and deployment strategy, including the implementation of distribution optimization opportunities and the spend efficiency of the USC Region Stock Transfer freight. This role serves as a subject‑matter expert and voice of the Fulfillment Planning function that establishes best practices, analyzes and suggests continuous improvement, identifies and corrects data integrity issues, and supports the implementation of new technology to optimize fulfillment management practices.
Responsibilities
Support governance of supply and demand information received from Planning with the Fulfillment team and Customer Fulfillment function to ensure Fulfillment Execution to plan.
Serve as the “voice” of Fulfillment Planning across the business, in the transition of fulfillment planning activity to ESO.
Summarize USC shortage reason codes and corresponding actions on a recurring basis (ex: weekly).
Drive data‑driven decisions to optimize plans and processes as a key analytical resource.
Assist the USC Fulfillment Manager in the leadership of the Distribution Center Sales and Operations Planning (DC S&OP) process to balance customer service, inventory turn objectives, transportation and distribution center efficiency; serve as backup and resolve warehouse gridlock issues.
Work with Fulfillment Planners to identify lane‑level transportation utilization goals and drive STO utilization metrics.
Manage or consult on international and/or co‑manufacturing fulfillment processes.
Manage potential inventory shortage reports and take action to reduce shortages to customers.
Collaborate with Customer Success by communicating customer shortages to Customer Success/Sales as appropriate.
Communicate significant inventory shortages to Supply Planners and/or Sales Channel Service Managers.
Attend and participate in IBP meetings and support STM.
Maintain the distribution center inbound schedule database.
Maintain the plant outbound shipment load plan.
Maximize stock transfer order freight utilization.
Analyze drivers and reduce out‑of‑route moves.
Manage the movement of DC‑to‑DC inventory transfers through the C‑item deployment process.
Analyze and review inventory to minimize spoilage.
Develop actionable plans to improve customer order fill rate by segmentation.
Execute efficiency opportunities such as POM (point of manufacture) opportunities in coordination with the strategy developed by the USC Fulfillment Manager.
Plan proactively with the Customer Fulfillment team to mitigate warehouse congestion and gridlock issues and orchestrate issue management activities.
Coordinate with Warehouse Management and 3PL providers to manage inbound schedules.
Utilize PowerBI and other reporting to improve STO utilization, Warehouse‑to‑Warehouse levels, warehouse space utilization, and DC inventory projection accuracy; provide feedback on the analytics behind these tools.
Provide direction for the development and communication of Fulfillment Plan objectives.
Participate in governance and support the integration of Fulfillment Planning activities to RichProducts ESO partner(s).
Monitor and track the health of master and transactional data inputs to the Fulfillment application; use Data Doctor exceptions to resolve data issues, identify root causes, and work with data owners to prevent data issues.
Leverage systems and data to quickly assess the business and improve results.
Complete gap analysis and understand areas where additional support is required.
Lead the spoilage management process, evaluate, communicate and recommend efforts to minimize spoilage exposure.
Act as the TPM Fulfillment Representative to ensure the right product is at the right DC at the right time.
Analyze cost impact when making scenario decisions.
Provide daily/weekly support of tactical Fulfillment/Deployment activities to support service attainment.
Perform quality checks and review of Fulfillment team planning and deployment for accuracy and efficiency.
Knowledge, Skills, and Experience
Bachelor’s degree in Business or Logistics (required).
3‑5 years of planning or supply chain experience; 4 years preferred.
Strong statistical and spreadsheet analytical skills.
Knowledge of manufacturing, distribution, and customer service.
Continuous Improvement and Process Improvement mindset.
Good communication, presentation, interpersonal, and listening skills.
Demonstrated ability in the use of PC‑based work processing, spreadsheets and presentation software (MS Word, MS Excel, and MS PowerPoint).
Maintain understanding of industry inventory management techniques (e.g., APICS certification).
Quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
Knowledge of SAP, Blue Yonder, PowerBI preferred.
Benefits
Competitive compensation
Paid time off
Parental leave
Family planning support
Associate resource groups
Volunteer & community impact opportunities
Holiday gatherings
In‑house taste tests (we are a food company after all)!
Equal Employment Opportunity Statement Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other federally or state legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at
hrhelp@rich.com
if you need assistance completing this application or to otherwise participate in the application process.
#J-18808-Ljbffr
Segment: Supply Chain
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement The Sr. Fulfillment Analyst will support the USC Fulfillment Manager and Team in the development and management of the USC Finished Goods fulfillment and deployment strategy, including the implementation of distribution optimization opportunities and the spend efficiency of the USC Region Stock Transfer freight. This role serves as a subject‑matter expert and voice of the Fulfillment Planning function that establishes best practices, analyzes and suggests continuous improvement, identifies and corrects data integrity issues, and supports the implementation of new technology to optimize fulfillment management practices.
Responsibilities
Support governance of supply and demand information received from Planning with the Fulfillment team and Customer Fulfillment function to ensure Fulfillment Execution to plan.
Serve as the “voice” of Fulfillment Planning across the business, in the transition of fulfillment planning activity to ESO.
Summarize USC shortage reason codes and corresponding actions on a recurring basis (ex: weekly).
Drive data‑driven decisions to optimize plans and processes as a key analytical resource.
Assist the USC Fulfillment Manager in the leadership of the Distribution Center Sales and Operations Planning (DC S&OP) process to balance customer service, inventory turn objectives, transportation and distribution center efficiency; serve as backup and resolve warehouse gridlock issues.
Work with Fulfillment Planners to identify lane‑level transportation utilization goals and drive STO utilization metrics.
Manage or consult on international and/or co‑manufacturing fulfillment processes.
Manage potential inventory shortage reports and take action to reduce shortages to customers.
Collaborate with Customer Success by communicating customer shortages to Customer Success/Sales as appropriate.
Communicate significant inventory shortages to Supply Planners and/or Sales Channel Service Managers.
Attend and participate in IBP meetings and support STM.
Maintain the distribution center inbound schedule database.
Maintain the plant outbound shipment load plan.
Maximize stock transfer order freight utilization.
Analyze drivers and reduce out‑of‑route moves.
Manage the movement of DC‑to‑DC inventory transfers through the C‑item deployment process.
Analyze and review inventory to minimize spoilage.
Develop actionable plans to improve customer order fill rate by segmentation.
Execute efficiency opportunities such as POM (point of manufacture) opportunities in coordination with the strategy developed by the USC Fulfillment Manager.
Plan proactively with the Customer Fulfillment team to mitigate warehouse congestion and gridlock issues and orchestrate issue management activities.
Coordinate with Warehouse Management and 3PL providers to manage inbound schedules.
Utilize PowerBI and other reporting to improve STO utilization, Warehouse‑to‑Warehouse levels, warehouse space utilization, and DC inventory projection accuracy; provide feedback on the analytics behind these tools.
Provide direction for the development and communication of Fulfillment Plan objectives.
Participate in governance and support the integration of Fulfillment Planning activities to RichProducts ESO partner(s).
Monitor and track the health of master and transactional data inputs to the Fulfillment application; use Data Doctor exceptions to resolve data issues, identify root causes, and work with data owners to prevent data issues.
Leverage systems and data to quickly assess the business and improve results.
Complete gap analysis and understand areas where additional support is required.
Lead the spoilage management process, evaluate, communicate and recommend efforts to minimize spoilage exposure.
Act as the TPM Fulfillment Representative to ensure the right product is at the right DC at the right time.
Analyze cost impact when making scenario decisions.
Provide daily/weekly support of tactical Fulfillment/Deployment activities to support service attainment.
Perform quality checks and review of Fulfillment team planning and deployment for accuracy and efficiency.
Knowledge, Skills, and Experience
Bachelor’s degree in Business or Logistics (required).
3‑5 years of planning or supply chain experience; 4 years preferred.
Strong statistical and spreadsheet analytical skills.
Knowledge of manufacturing, distribution, and customer service.
Continuous Improvement and Process Improvement mindset.
Good communication, presentation, interpersonal, and listening skills.
Demonstrated ability in the use of PC‑based work processing, spreadsheets and presentation software (MS Word, MS Excel, and MS PowerPoint).
Maintain understanding of industry inventory management techniques (e.g., APICS certification).
Quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
Knowledge of SAP, Blue Yonder, PowerBI preferred.
Benefits
Competitive compensation
Paid time off
Parental leave
Family planning support
Associate resource groups
Volunteer & community impact opportunities
Holiday gatherings
In‑house taste tests (we are a food company after all)!
Equal Employment Opportunity Statement Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other federally or state legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at
hrhelp@rich.com
if you need assistance completing this application or to otherwise participate in the application process.
#J-18808-Ljbffr