Multimedia Production Specialist
Harris Health System, Inc., Houston, Texas, United States, 77246
Community Health Choice, Inc. (Community) is a non‑profit managed care organization (MCO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with the following programs: Medicaid State of Texas Access Reform (STAR) program for low‑income children and pregnant women; Children’s Health Insurance Program (CHIP) for the children of low‑income parents, including CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR; Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre‑existing conditions; Community Health Choice (HMO D‑SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits such as dental, vision, transportation, and more.
Improving Members’ experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high‑quality health care they need and deserve.
Community is accredited by URAC for its health plan operations and offers care management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers.
JOB SUMMARY The Multimedia Production Specialist is responsible for the planning, capture, editing, and delivery of high‑quality video, audio, photography, and digital media content supporting internal and external communications. The position is housed within the Marketing and Communications Department and primarily serves that function, while also providing multimedia production support to the Growth Department, Human Resources, and the Executive Leadership Team as part of broader organizational communication needs. This role serves as a key creative and technical contributor to marketing campaigns, employee communications, brand storytelling, social media, digital displays, and live/recorded events. The position is production‑focused and hands‑on, requiring strong technical expertise in video production, audio engineering, post‑production workflows, and live event audiovisual systems. The Multimedia Production Specialist also supports workflow development, content archiving, and production coordination, helping establish and maintain scalable systems.
Video & Audio Production
Capture, edit, and deliver high‑quality video content for marketing, internal communications, social platforms, and digital distribution
Record, mix, and master professional‑grade audio for:
Interviews
Voiceovers
Podcasts
Live and recorded events
Operate professional production equipment including:
Cinema and DSLR/mirrorless cameras
Multi‑point lighting systems
Shotgun, lavalier, and condenser microphones
Digital audio interfaces and field recorders
Execute full post‑production workflows including:
Color correction and grading
Audio cleanup, EQ, compression, and mastering
Closed captioning and accessibility formatting
Video encoding and export optimization
Maintain consistent visual, audio, and brand quality standards across all production deliverables
Photography, Motion Graphics & Visual Content
Capture and edit still photography for marketing assets, internal communications, and events and campaigns
Develop motion graphics and light animation for marketing videos, internal announcements, digital signage and screensavers
Design lower‑thirds, transitions, intro/outro animations, and branded visual treatments
Prepare content in appropriate resolutions, sizes, and aspect ratios for:
Web
Social media
Internal display systems
Digital signage
News, Social & Digital Platform Content
Collaborate with Growth and Marketing teams to create video‑based news packages, storytelling features, and campaign content
Produce short‑form and long‑form content optimized for web, internal platforms, and social media
Adapt long‑form video into platform‑specific formats (Reels, Shorts, Stories, Feeds)
Ensure content aligns with brand standards, messaging strategy, and audience engagement goals
Workflow, Process Development & Asset Management
Build and maintain standardized workflows for pre‑production, production, post‑production, and delivery
Establish and maintain file‑naming conventions, media storage structures, backup protocols, and long‑term archiving systems
Track project timelines, approvals, and deliverables
Maintain basic equipment inventory and coordinate repair or upgrade needs
Support development of scalable media production systems as demand increases
Administrative & Team Support
Coordinate production schedules with internal stakeholders
Track content requests and project documentation
Participate in marketing and communications planning meetings
Coordinate vendors or freelancers when needed
Maintain technical documentation for production workflows
Live Event & Town Hall Production
Serve as the primary technical production lead for quarterly corporate and departmental town hall events
Manage AV vendors and external production companies and assist with:
Video capture and switching
Live audio mixing and sound reinforcement
Microphone setup (lavalier, handheld, podium, wireless systems)
Lighting for speakers and stage
Projection, LED display, and video playback
Live signal flow between cameras, switchers, audio consoles, and display systems
Live troubleshooting
Develop and coordinate technical run‑of‑show development
Record and edit town hall event content (as needed)
Coordinate with IT, Facilities, and Marketing for full production readiness
Reports To Position Title: Marketing Communication Manager
QUALIFICATIONS
Education/Specialized Training/Licensure: Bachelor’s degree in Video Production, Digital Media, Film, Communications, or a related field—or equivalent professional experience—required
Work Experience: 2–5 years of progressively responsible experience in video, audio, or multimedia production required; 5–7 years preferred
Software Proficiencies:
Premiere Pro
Audition
After Effects
Photoshop / Lightroom
Adobe Creative Suite
Microsoft Office
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Improving Members’ experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high‑quality health care they need and deserve.
Community is accredited by URAC for its health plan operations and offers care management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers.
JOB SUMMARY The Multimedia Production Specialist is responsible for the planning, capture, editing, and delivery of high‑quality video, audio, photography, and digital media content supporting internal and external communications. The position is housed within the Marketing and Communications Department and primarily serves that function, while also providing multimedia production support to the Growth Department, Human Resources, and the Executive Leadership Team as part of broader organizational communication needs. This role serves as a key creative and technical contributor to marketing campaigns, employee communications, brand storytelling, social media, digital displays, and live/recorded events. The position is production‑focused and hands‑on, requiring strong technical expertise in video production, audio engineering, post‑production workflows, and live event audiovisual systems. The Multimedia Production Specialist also supports workflow development, content archiving, and production coordination, helping establish and maintain scalable systems.
Video & Audio Production
Capture, edit, and deliver high‑quality video content for marketing, internal communications, social platforms, and digital distribution
Record, mix, and master professional‑grade audio for:
Interviews
Voiceovers
Podcasts
Live and recorded events
Operate professional production equipment including:
Cinema and DSLR/mirrorless cameras
Multi‑point lighting systems
Shotgun, lavalier, and condenser microphones
Digital audio interfaces and field recorders
Execute full post‑production workflows including:
Color correction and grading
Audio cleanup, EQ, compression, and mastering
Closed captioning and accessibility formatting
Video encoding and export optimization
Maintain consistent visual, audio, and brand quality standards across all production deliverables
Photography, Motion Graphics & Visual Content
Capture and edit still photography for marketing assets, internal communications, and events and campaigns
Develop motion graphics and light animation for marketing videos, internal announcements, digital signage and screensavers
Design lower‑thirds, transitions, intro/outro animations, and branded visual treatments
Prepare content in appropriate resolutions, sizes, and aspect ratios for:
Web
Social media
Internal display systems
Digital signage
News, Social & Digital Platform Content
Collaborate with Growth and Marketing teams to create video‑based news packages, storytelling features, and campaign content
Produce short‑form and long‑form content optimized for web, internal platforms, and social media
Adapt long‑form video into platform‑specific formats (Reels, Shorts, Stories, Feeds)
Ensure content aligns with brand standards, messaging strategy, and audience engagement goals
Workflow, Process Development & Asset Management
Build and maintain standardized workflows for pre‑production, production, post‑production, and delivery
Establish and maintain file‑naming conventions, media storage structures, backup protocols, and long‑term archiving systems
Track project timelines, approvals, and deliverables
Maintain basic equipment inventory and coordinate repair or upgrade needs
Support development of scalable media production systems as demand increases
Administrative & Team Support
Coordinate production schedules with internal stakeholders
Track content requests and project documentation
Participate in marketing and communications planning meetings
Coordinate vendors or freelancers when needed
Maintain technical documentation for production workflows
Live Event & Town Hall Production
Serve as the primary technical production lead for quarterly corporate and departmental town hall events
Manage AV vendors and external production companies and assist with:
Video capture and switching
Live audio mixing and sound reinforcement
Microphone setup (lavalier, handheld, podium, wireless systems)
Lighting for speakers and stage
Projection, LED display, and video playback
Live signal flow between cameras, switchers, audio consoles, and display systems
Live troubleshooting
Develop and coordinate technical run‑of‑show development
Record and edit town hall event content (as needed)
Coordinate with IT, Facilities, and Marketing for full production readiness
Reports To Position Title: Marketing Communication Manager
QUALIFICATIONS
Education/Specialized Training/Licensure: Bachelor’s degree in Video Production, Digital Media, Film, Communications, or a related field—or equivalent professional experience—required
Work Experience: 2–5 years of progressively responsible experience in video, audio, or multimedia production required; 5–7 years preferred
Software Proficiencies:
Premiere Pro
Audition
After Effects
Photoshop / Lightroom
Adobe Creative Suite
Microsoft Office
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