Associate Sales Representative, Immunology - Charleston, SC
Grifols, S.A, Charleston, South Carolina, United States, 29408
Associate Sales Representative, Immunology – Charleston, SC
Location: SC-Charleston, US
Contract Type: Regular Full-Time
Area: SALES
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well‑being of people around the world. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
The Immunology/Neurology Associate Specialty Sales Representative will focus on sales performance and engagement with the account and targets. Current immunology call points are: Neurologists, Immunologists, Allergists, and Specialty Pharmacy companies. The SSRs should focus on a multi‑channel strategy which includes face‑to‑face meetings, follow‑up with requests and set up succeeding interaction points. The SSR will have a hybrid, rep‑enabled capability and an omnichannel approach to respond to customers, business and environmental needs of Marketing, Value Access, Operations, Analytics, CL&D, and Medical Affairs. The SSR will also be tasked to move at a rapid pace using digital resources for customer engagement. The SSR will be tasked at using technology for call planning/targeting, field communications, field reporting, sales data analysis, reporting and generating insights. Territory to include Charleston, North Charleston, Florence, Mount Pleasant, Hilton Head Island and other areas of South Carolina. Additionally, the territory will include areas in Georgia such as Savannah and Brunswick.
Other Skill Sets
CRM evolution/expansion
Enhanced approach to customer targeting and engagement
Remote engagement
Use of analytical data to generate insights
Better use of existing tools in Excel and Word
Use of technology like digital platforms (e.g., Power BI, Salesforce, Concur, etc.)
Adoption of new enhancements to build innovative, automated, and future‑thinking solutions
Primary Responsibilities
Consistently demonstrate an in‑depth knowledge of and represent the Grifols immunoglobulin product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches.
Provide branded product and clinical insights aligned with the product’s label to relevant customers.
Lead in‑depth discussions requiring an advanced comprehension of product knowledge, disease state, and treatment approaches.
Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage.
Engage a broad range of audiences with various levels of expertise.
Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer journey.
Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process.
Demonstrate account‑based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
Partnership with Marketing, Ig Nurse Educators, MSL, Value Access, etc.
Educate and promote IG product portfolio to customers including Emergency Department Physicians, Allergists, Neurologists, Pharmacists, and Nurses.
Key Opinion Leader mapping and appropriate relationship with Grifols Medical Liaison.
Understand the major fluctuations a market can have and overall plasma economics of the system/institution.
Knowledge of the distribution of biologics, key local customers, market dynamics and local/national demand trends.
Ability to build strong working relationships with the distributors aligned with Managed Markets.
Understanding of Physician Management companies.
Leverage deep knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning.
Create a plan of action for key accounts through data analysis.
Use information for qualitative customer conversations to generate sales.
Represent customers in the customer forecast process – understand national strategy, align tactics to the needs of the customer.
Remain cognizant of managed care coverage throughout the business territory.
Understand and navigate account contract information within the Salesforce system/account information.
Establish credibility and trust with key targeted customers.
Become a valued strategic partner as well as trusted advisor offering customer‑centric solutions.
Consistently demonstrate follow‑through for the benefit of customer satisfaction.
Strong communication skills to Grifols external and internal stakeholders.
Align with national brand strategy and facilitate pull‑through of key account priorities.
Biopharma collaboration across therapeutic boundaries to understand local market needs.
Manage resources to fulfill customer needs and impact pull‑through.
Gather and provide customer insights to Marketing teams for development of integrated solutions.
Communicate/understand share of cost impact to regional or local system/institution/account.
Legal, Ethics & Compliance Ensure appropriate training and alignment to guidance.
Skills / Qualifications / Education Requirements
BS/BA degree; Healthcare/Life Science and/or business/marketing degree a plus.
1‑2 years pharmaceutical or biological sales experience is required.
Must be a self‑starter capable of organizing time between many unexpected circumstances involved in day‑to‑day selling situations.
Excellent communication skills, both written and verbal.
Proficiency in Word, Excel, PowerPoint and ability to perform market analysis presentations.
Ability to effectively utilize a laptop computer on a daily basis for planning, call activity, and other territory needs.
Overnight travel occasionally required.
Weekend or evening work may be required.
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.
Daily activity includes operation of a corporate provided vehicle to site locations within the assigned business territory. Sitting for long periods of time throughout each day may be required. Frequent hand movement of one hand with the ability to make fast, simple movements of the fingers, hands, and wrists. Frequently walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Able to communicate complex information and ideas so others will understand. Comprehensive ability to listen and understand information and ideas presented through spoken words and sentences required. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Plans work assignments to meet objectives.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
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Contract Type: Regular Full-Time
Area: SALES
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well‑being of people around the world. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
The Immunology/Neurology Associate Specialty Sales Representative will focus on sales performance and engagement with the account and targets. Current immunology call points are: Neurologists, Immunologists, Allergists, and Specialty Pharmacy companies. The SSRs should focus on a multi‑channel strategy which includes face‑to‑face meetings, follow‑up with requests and set up succeeding interaction points. The SSR will have a hybrid, rep‑enabled capability and an omnichannel approach to respond to customers, business and environmental needs of Marketing, Value Access, Operations, Analytics, CL&D, and Medical Affairs. The SSR will also be tasked to move at a rapid pace using digital resources for customer engagement. The SSR will be tasked at using technology for call planning/targeting, field communications, field reporting, sales data analysis, reporting and generating insights. Territory to include Charleston, North Charleston, Florence, Mount Pleasant, Hilton Head Island and other areas of South Carolina. Additionally, the territory will include areas in Georgia such as Savannah and Brunswick.
Other Skill Sets
CRM evolution/expansion
Enhanced approach to customer targeting and engagement
Remote engagement
Use of analytical data to generate insights
Better use of existing tools in Excel and Word
Use of technology like digital platforms (e.g., Power BI, Salesforce, Concur, etc.)
Adoption of new enhancements to build innovative, automated, and future‑thinking solutions
Primary Responsibilities
Consistently demonstrate an in‑depth knowledge of and represent the Grifols immunoglobulin product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches.
Provide branded product and clinical insights aligned with the product’s label to relevant customers.
Lead in‑depth discussions requiring an advanced comprehension of product knowledge, disease state, and treatment approaches.
Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage.
Engage a broad range of audiences with various levels of expertise.
Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer journey.
Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process.
Demonstrate account‑based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
Partnership with Marketing, Ig Nurse Educators, MSL, Value Access, etc.
Educate and promote IG product portfolio to customers including Emergency Department Physicians, Allergists, Neurologists, Pharmacists, and Nurses.
Key Opinion Leader mapping and appropriate relationship with Grifols Medical Liaison.
Understand the major fluctuations a market can have and overall plasma economics of the system/institution.
Knowledge of the distribution of biologics, key local customers, market dynamics and local/national demand trends.
Ability to build strong working relationships with the distributors aligned with Managed Markets.
Understanding of Physician Management companies.
Leverage deep knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning.
Create a plan of action for key accounts through data analysis.
Use information for qualitative customer conversations to generate sales.
Represent customers in the customer forecast process – understand national strategy, align tactics to the needs of the customer.
Remain cognizant of managed care coverage throughout the business territory.
Understand and navigate account contract information within the Salesforce system/account information.
Establish credibility and trust with key targeted customers.
Become a valued strategic partner as well as trusted advisor offering customer‑centric solutions.
Consistently demonstrate follow‑through for the benefit of customer satisfaction.
Strong communication skills to Grifols external and internal stakeholders.
Align with national brand strategy and facilitate pull‑through of key account priorities.
Biopharma collaboration across therapeutic boundaries to understand local market needs.
Manage resources to fulfill customer needs and impact pull‑through.
Gather and provide customer insights to Marketing teams for development of integrated solutions.
Communicate/understand share of cost impact to regional or local system/institution/account.
Legal, Ethics & Compliance Ensure appropriate training and alignment to guidance.
Skills / Qualifications / Education Requirements
BS/BA degree; Healthcare/Life Science and/or business/marketing degree a plus.
1‑2 years pharmaceutical or biological sales experience is required.
Must be a self‑starter capable of organizing time between many unexpected circumstances involved in day‑to‑day selling situations.
Excellent communication skills, both written and verbal.
Proficiency in Word, Excel, PowerPoint and ability to perform market analysis presentations.
Ability to effectively utilize a laptop computer on a daily basis for planning, call activity, and other territory needs.
Overnight travel occasionally required.
Weekend or evening work may be required.
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.
Daily activity includes operation of a corporate provided vehicle to site locations within the assigned business territory. Sitting for long periods of time throughout each day may be required. Frequent hand movement of one hand with the ability to make fast, simple movements of the fingers, hands, and wrists. Frequently walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Able to communicate complex information and ideas so others will understand. Comprehensive ability to listen and understand information and ideas presented through spoken words and sentences required. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Plans work assignments to meet objectives.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
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