PS&E is looking for an enthusiastic and outgoing individual who is passionate about starting a career in the sports industry to be a Brand Ambassador. As a part-time employee, this person will engage with community members, build enthusiasm surrounding the Indiana Pacers and affiliate teams, and increase brand awareness. The three main areas this position is responsible for are: (1) community, (2) gameday and (3) office. The Brand Ambassador will be the Pacers/Fever representative at community events, driving the Pacers Fan Van to events, setting up the event space, actively engaging with attendees, executing interactives, facilitating contests, managing giveaways, shooting photos/videos, and doing other promotional tasks. On game days, the Brand Ambassador will be responsible for setting up and tearing down the fan engagement activities around the Gainbridge Fieldhouse, assisting the DJs, and helping in occasional on-court activities. Office responsibilities include developing our appearance opportunities across Indiana and maintaining promotional materials for game day and community giveaways. Being a Brand Ambassador provides several development opportunities within the Marketing department and is a valuable opportunity for anyone excited about beginning a career in the sports industry!
ESSENTIAL DUTIES / RESPONSIBILITIES
Community Marketing Initiatives (e.g. Fan Van activation):
Actively engage with current and prospective fans using promotional strategies
Travel to events in Indianapolis and surrounding communities
Set up and facilitate fan engagement activities, including our prize giveaways
Game Day Execution:
Set up and tear down fan engagement activities around the arena
Prize giveaway stations
Pacemate photo booth
Pacemate autographs
Family fun activities
Distribute special guest prize packs
Assist in on court activities
Halftime show
T-shirt toss
Office
General administrative responsibilities
Maintaining promotional materials
Restocking and organizing prizes for game day giveaways
Researching fan van opportunities across Indiana
Assisting marketing staff with special projects
Participating in discussions regarding marketing and promotional strategies
Other duties as assigned
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a valid driver's license.
EDUCATION and/or EXPERIENCE
Driver’s License Required
Minimum of 1-year experience in a customer experience or fan-facing role
Completion or enrollment in a Business or Sports degree is preferred
Essential Capabilities
Passionate about working in the sports industry
Ability to work a flexible schedule including days, nights, weekends, and holidays
Self-motivated to meet or exceed desired team and individual results and goals
Strong organizational skills and the ability to prioritize tasks effectively
Approaches and engages community in a professional and friendly manner
Communicates effectively and professionally with team mates
Remains positive and motivated in all situations
Open to feedback, guidance and direction as it pertains to job performance and personal growth
Presents a clean and professional appearance always
Punctual and effectively manages his or her time
Reliable, responsible, and works with integrity
Works collaboratively with co-workers and promotion staff during ambiguous or stressful situations
Adapts or evolves with changing or shifting priorities while still meeting or exceeding expected goals
Understands and clearly communicates the Pacers Sports & Entertainment brand
Maintains consistent, clear and accurate records of promotion activity including performing recaps and processing of paperwork
Ability to set up and take down program materials as required
Follows proper procedure for handing out gift/incentive items
Wears required and provided uniform
Attends all mandatory Brand Ambassador Elevate trainings
Attends all home games and requested events
Language Skills Ability to read, analyze, and interpret instructions and reports. Ability to write reports, recaps, and correspondence with extremely high accuracy and attention to detail. Ability to effectively present information and respond to questions from Managers, Clients, Customers, and the general public. Ability to communicate and sell ideas to peers and executives. Ability to create and deliver presentations to all levels of employees and upper management.
PHYSICAL AND ENVIRONMENTAL DEMANDS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.
While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.
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ESSENTIAL DUTIES / RESPONSIBILITIES
Community Marketing Initiatives (e.g. Fan Van activation):
Actively engage with current and prospective fans using promotional strategies
Travel to events in Indianapolis and surrounding communities
Set up and facilitate fan engagement activities, including our prize giveaways
Game Day Execution:
Set up and tear down fan engagement activities around the arena
Prize giveaway stations
Pacemate photo booth
Pacemate autographs
Family fun activities
Distribute special guest prize packs
Assist in on court activities
Halftime show
T-shirt toss
Office
General administrative responsibilities
Maintaining promotional materials
Restocking and organizing prizes for game day giveaways
Researching fan van opportunities across Indiana
Assisting marketing staff with special projects
Participating in discussions regarding marketing and promotional strategies
Other duties as assigned
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a valid driver's license.
EDUCATION and/or EXPERIENCE
Driver’s License Required
Minimum of 1-year experience in a customer experience or fan-facing role
Completion or enrollment in a Business or Sports degree is preferred
Essential Capabilities
Passionate about working in the sports industry
Ability to work a flexible schedule including days, nights, weekends, and holidays
Self-motivated to meet or exceed desired team and individual results and goals
Strong organizational skills and the ability to prioritize tasks effectively
Approaches and engages community in a professional and friendly manner
Communicates effectively and professionally with team mates
Remains positive and motivated in all situations
Open to feedback, guidance and direction as it pertains to job performance and personal growth
Presents a clean and professional appearance always
Punctual and effectively manages his or her time
Reliable, responsible, and works with integrity
Works collaboratively with co-workers and promotion staff during ambiguous or stressful situations
Adapts or evolves with changing or shifting priorities while still meeting or exceeding expected goals
Understands and clearly communicates the Pacers Sports & Entertainment brand
Maintains consistent, clear and accurate records of promotion activity including performing recaps and processing of paperwork
Ability to set up and take down program materials as required
Follows proper procedure for handing out gift/incentive items
Wears required and provided uniform
Attends all mandatory Brand Ambassador Elevate trainings
Attends all home games and requested events
Language Skills Ability to read, analyze, and interpret instructions and reports. Ability to write reports, recaps, and correspondence with extremely high accuracy and attention to detail. Ability to effectively present information and respond to questions from Managers, Clients, Customers, and the general public. Ability to communicate and sell ideas to peers and executives. Ability to create and deliver presentations to all levels of employees and upper management.
PHYSICAL AND ENVIRONMENTAL DEMANDS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.
While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.
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