Sales Support Specialist
Alphagraphicsfranchise, Charlotte, North Carolina, United States, 28245
Why Join Us:
At AlphaGraphics South Charlotte, we help businesses and organizations look their best through high-quality print, signage, and marketing solutions. From custom business cards and brochures to large-format signage and branded displays, our team takes pride in producing exceptional work that helps our clients stand out. We’re a locally owned and operated center backed by a national brand with over 50 years of proven excellence, giving our employees the best of both worlds.
We value professionalism, reliability, and pride in a job well done. Whether you’re on the production floor, working with clients, or managing projects behind the scenes, every role here contributes directly to our customers’ success and the reputation we’ve built for quality and service.
Key Responsibilities:
Receive project details from the sales team and open job tickets
Coordinate between design, production, and finishing departments to ensure on-time delivery
Track job stages and follow up on proofs, approvals, and materials
Maintain organized documentation and communicate status updates to internal teams
Troubleshoot project challenges and resolve issues proactively
Serve as the main internal point of contact once the sale has closed
Qualifications:
Prior experience in printing, signage, and/or customer service preferred
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
Comfortable managing multiple deadlines at once
Detail-oriented, deadline-driven, and highly dependable
Must successfully pass background check and drug screening
Benefits & Perks:
Competitive pay based on experience
Health, dental, and vision insurance benefit options
Monthly bonus opportunities
Paid time off and company holidays
Opportunities for growth and advancement within a trusted, expanding print and marketing center
A fast-paced, collaborative, and open-door policy work environment
How to Apply: If you are passionate about helping clients and have the skills and experience we are looking for, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for the Sales Support Specialist role at AlphaGraphics South Charlotte to employment@alphagraphicssouthcharlotte.com.
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We value professionalism, reliability, and pride in a job well done. Whether you’re on the production floor, working with clients, or managing projects behind the scenes, every role here contributes directly to our customers’ success and the reputation we’ve built for quality and service.
Key Responsibilities:
Receive project details from the sales team and open job tickets
Coordinate between design, production, and finishing departments to ensure on-time delivery
Track job stages and follow up on proofs, approvals, and materials
Maintain organized documentation and communicate status updates to internal teams
Troubleshoot project challenges and resolve issues proactively
Serve as the main internal point of contact once the sale has closed
Qualifications:
Prior experience in printing, signage, and/or customer service preferred
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
Comfortable managing multiple deadlines at once
Detail-oriented, deadline-driven, and highly dependable
Must successfully pass background check and drug screening
Benefits & Perks:
Competitive pay based on experience
Health, dental, and vision insurance benefit options
Monthly bonus opportunities
Paid time off and company holidays
Opportunities for growth and advancement within a trusted, expanding print and marketing center
A fast-paced, collaborative, and open-door policy work environment
How to Apply: If you are passionate about helping clients and have the skills and experience we are looking for, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for the Sales Support Specialist role at AlphaGraphics South Charlotte to employment@alphagraphicssouthcharlotte.com.
#J-18808-Ljbffr