Logo
job logo

Customer Service Representative - Houston, TX

Reladyne, Houston, Texas, United States, 77246

Save Job

Customer Service Representative

#26-0152

Houston, Texas, United States

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor – we're a team dedicated to innovation, service excellence, and growth.

We're looking for a motivated and organized

Customer Service Representative

who thrives in a fast‑paced environment. This role plays a key part in supporting Sales and Customer Service through accurate order processing, strong communication, and dependable administrative support, all to help deliver an outstanding customer experience.

Key Responsibilities Sales & Administrative Support

Enter and process sales orders, purchase orders, and related documentation

Provide administrative support to the Sales team

Assist with order setup, updates, and account maintenance

Maintain accurate customer records and documentation

Customer & Internal Support

Respond to basic customer inquiries and route requests as needed

Coordinate with Sales, Customer Service, and Operations to ensure timely service

Communicate accurate order and service information to customers

Operational & Order Support

Track and update orders, schedules, and internal systems

Assist with parts quoting and order entry

Help ensure accurate data entry to support billing and reporting

Escalate discrepancies or missing information for resolution

Qualifications

Previous customer service or administrative experience preferred

Ability to manage multiple tasks in a fast‑paced environment

Strong organizational skills and attention to detail

Proficiency in Microsoft Office (Outlook, Excel, Word)

Experience with CRM or ERP systems a plus

Strong written and verbal communication skills

Customer-focused mindset

Team collaboration

Time management

Adaptability and willingness to learn

At RelaDyne, you'll find more than just a job – you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.

Know Your Rights: Workplace Discrimination is Illegal - (click for more information)

Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.

#J-18808-Ljbffr