Senior Sales Consultant - Phoenix
Lifeway Mobility Holdings LLC, Phoenix, Arizona, United States, 85003
Position Title: Senior Sales Consultant - Phoenix
Location: Phoenix, AZ, USA
Req. ID: 196
Join our Team and Make a Difference!
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.
We are hiring a Senior Sales Consultant in the Phoenix area.
Do you have expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility , safety, and independence in the home? We want to talk to you!
As a Senior Sales Consultant , you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs.
Sales & Marketing Expectations:
* Achieve sales goals for number of appointments, conversation rate and total sales revenue. * Timely completion of estimates and contracts with a clear product solution and scope of work. * With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products.
Operations Responsibilities:
* Review each sale and project to confirm quality standards of product, installation and customer satisfaction. * Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed. * Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes. * Maintain accurate and adequate inventory for all stocked equipment. * Manage fleet/vehicle maintenance, repairs and cleanliness. * Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
* Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, installation, operations). * Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. * Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. * Scale and grow your local market. * Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies.
Required Industry Experience, Skills, and Travel
* Residential Durable Medical Equipment (DME) industry experience required (B2C). * Proven experience as a successful Sales producer and manager. * Excellent spoken and written communication skills, presentation skills, and project management skills. * Strong interpersonal skills and the ability to lead and develop a team. * Excellent leadership and decision-making skills. * Financial acumen including understanding of a budget. * Excellent problem-solving skills. * Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. * Travel up to 10% as needed.
At Lifeway Mobility, we care about our employees' well-being.
Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO.
Apply now to be a part of our team.
Lifeway Mobility is an Equal Opportunity Employer
Job Details
Pay Type: Salary
Hiring Min Rate: 80,000 USD
Hiring Max Rate: 120,000 USD
Compensation details: 80000-120000 Yearly Salary
PI70124ffced70-29400-39425461
Location: Phoenix, AZ, USA
Req. ID: 196
Join our Team and Make a Difference!
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.
We are hiring a Senior Sales Consultant in the Phoenix area.
Do you have expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility , safety, and independence in the home? We want to talk to you!
As a Senior Sales Consultant , you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs.
Sales & Marketing Expectations:
* Achieve sales goals for number of appointments, conversation rate and total sales revenue. * Timely completion of estimates and contracts with a clear product solution and scope of work. * With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products.
Operations Responsibilities:
* Review each sale and project to confirm quality standards of product, installation and customer satisfaction. * Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed. * Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes. * Maintain accurate and adequate inventory for all stocked equipment. * Manage fleet/vehicle maintenance, repairs and cleanliness. * Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
* Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, installation, operations). * Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. * Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. * Scale and grow your local market. * Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies.
Required Industry Experience, Skills, and Travel
* Residential Durable Medical Equipment (DME) industry experience required (B2C). * Proven experience as a successful Sales producer and manager. * Excellent spoken and written communication skills, presentation skills, and project management skills. * Strong interpersonal skills and the ability to lead and develop a team. * Excellent leadership and decision-making skills. * Financial acumen including understanding of a budget. * Excellent problem-solving skills. * Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. * Travel up to 10% as needed.
At Lifeway Mobility, we care about our employees' well-being.
Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO.
Apply now to be a part of our team.
Lifeway Mobility is an Equal Opportunity Employer
Job Details
Pay Type: Salary
Hiring Min Rate: 80,000 USD
Hiring Max Rate: 120,000 USD
Compensation details: 80000-120000 Yearly Salary
PI70124ffced70-29400-39425461