Lana’i Cultural Experience Guide & UTV
Four Seasons Hotels Ltd, Houston, Texas, United States
## Lana’i Cultural Experience Guide**LANA’I CULTURAL EXPERIENCE GUIDE**The Four Seasons Resorts Lāna’i is looking for a **Lana’i Cultural Experience Guide**who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.The Lana’iis responsible for Cultural Holoholo and UTV Tours, leading guests on engaging and informative tours through scenic and cultural locations on the island. The guide will ensure a safe, enjoyable, and enriching experience for all participants by combining off-road adventure with insights into Hawaiian history, culture, and the natural environment. Responsibilities include, but not limited to the following:
Cultural Experience Guide Key responsibilities include operating Jeeps and UTVs safely, providing educational narration about the area's history, culture, and environment, enforcing safety regulations, providing excellent customer service, conducting vehicle inspections, assisting with tour coordination, responding to emergencies, and communicating with staff via radio. Set up and cleaning of the Airstreams including stocking amenities.
Vehicle cleaning, inspections and storage, maintenance of safety gear and equipment. Guest Interaction: Offer excellent customer service, assist with check-in and gear distribution, answer guest questions, and create a positive and memorable experience. Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts Communication Skills: Strong verbal and public speaking abilities for providing engaging commentary and clear instructions.
Safety Awareness: Ability to follow safety protocols and enforce regulations effectively. Customer Service: Experience in hospitality or tourism-related fields, focusing on guest satisfaction.
Physical Requirements: Ability to operate a UTV for extended periods in varying terrain and weather conditions Experience: Previous experience as a tour guide, especially in outdoor recreation or with off-road vehicles.
Knowledge: Expertise in Hawaiian history, culture, and the natural environment.**JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:**100% Employer contributed Medical, Dental, and Vision benefitsCompetitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. #J-18808-Ljbffr
Cultural Experience Guide Key responsibilities include operating Jeeps and UTVs safely, providing educational narration about the area's history, culture, and environment, enforcing safety regulations, providing excellent customer service, conducting vehicle inspections, assisting with tour coordination, responding to emergencies, and communicating with staff via radio. Set up and cleaning of the Airstreams including stocking amenities.
Vehicle cleaning, inspections and storage, maintenance of safety gear and equipment. Guest Interaction: Offer excellent customer service, assist with check-in and gear distribution, answer guest questions, and create a positive and memorable experience. Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts Communication Skills: Strong verbal and public speaking abilities for providing engaging commentary and clear instructions.
Safety Awareness: Ability to follow safety protocols and enforce regulations effectively. Customer Service: Experience in hospitality or tourism-related fields, focusing on guest satisfaction.
Physical Requirements: Ability to operate a UTV for extended periods in varying terrain and weather conditions Experience: Previous experience as a tour guide, especially in outdoor recreation or with off-road vehicles.
Knowledge: Expertise in Hawaiian history, culture, and the natural environment.**JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:**100% Employer contributed Medical, Dental, and Vision benefitsCompetitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. #J-18808-Ljbffr