Remote Customer Itinerary Specialist

Role Overview
We are currently expanding our remote team and looking for those who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

Assist clients with coordinating personalized service arrangements

Research and compare available options to meet client preferences

Confirm reservations and ensure accuracy of details

Provide clear, professional communication via email and phone

Support updates, modifications, and service-related inquiries

Maintain accurate records and documentation

Complete required training

What We Offer

Fully remote capability

Flexible schedule

Ongoing training and professional development

Supportive team environment

Qualifications

Authorized to work in the US, UK, Mexico, Australia, or Spain

Strong written and verbal English communication skills

Reliable internet connection and smartphone (computer strongly recommended)

Strong customer service experience preferred

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