Body Shop Estimator
Prestonchevy, Cambridge, MD, United States
Estimator – Collision Repair
Description
We are seeking a detail-oriented and knowledgeable Collision Repair Estimator to join our dynamic team. This role offers an exciting opportunity to work in a fast-paced environment where your expertise in estimating and customer service will directly contribute to our commitment to quality and efficiency. If you have a strong understanding of insurance processes and a passion for automotive repair, we encourage you to apply.
Key Responsibilities
Complete full estimates in CCC for customer pay and insurance repairs
Complete accurate event dates on insurance repairs
Utilize OPStrax to generate accurate and comprehensive estimates
Understand and adhere to insurance company parts requirements and use of advisor reports
Call/email vendors to confirm parts availability and part numbers as needed
Take accurate photos for preliminary estimates and supplements
Explain repair techniques, calibration, and scan requirements to customers in detail
Research repair procedures to ensure accurate and efficient repairs
Answer phones and update customers on repair status and estimates
Maintain detailed and organized documentation of all estimates and communications
Skills and Qualifications
Proven experience with OPStrax estimating software is required
Knowledge of Mitchell estimating system is a plus but not mandatory
Parts Trader knowledge is a plus but not required
Previous work as a technician is a plus but not required
Strong understanding of insurance company parts requirements and advisor reports
Excellent communication skills, both verbal and written
Ability to accurately photograph vehicle damage and repair progress
Strong research skills to determine repair procedures
Customer service-oriented with a professional demeanor
Ability to work efficiently in a team environment and meet deadlines
Help assist in cleaning vehicles as needed to ensure deadlines are met
Join Our Team Join our team and become part of a company that values growth, innovation, and a commitment to excellence. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the automotive repair industry.
Requirements
Minimum of 3 years of experience
CCC estimating experience mandatory
OPS Trax experience
Detail oriented notations and photograph experience
AllData repair procedure research experience
Excellent communication skills/detailed communications with customers
Mitchell experience is a plus
Parts trader experience is a plus
Previous technician work experience is a plus
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Key Responsibilities
Complete full estimates in CCC for customer pay and insurance repairs
Complete accurate event dates on insurance repairs
Utilize OPStrax to generate accurate and comprehensive estimates
Understand and adhere to insurance company parts requirements and use of advisor reports
Call/email vendors to confirm parts availability and part numbers as needed
Take accurate photos for preliminary estimates and supplements
Explain repair techniques, calibration, and scan requirements to customers in detail
Research repair procedures to ensure accurate and efficient repairs
Answer phones and update customers on repair status and estimates
Maintain detailed and organized documentation of all estimates and communications
Skills and Qualifications
Proven experience with OPStrax estimating software is required
Knowledge of Mitchell estimating system is a plus but not mandatory
Parts Trader knowledge is a plus but not required
Previous work as a technician is a plus but not required
Strong understanding of insurance company parts requirements and advisor reports
Excellent communication skills, both verbal and written
Ability to accurately photograph vehicle damage and repair progress
Strong research skills to determine repair procedures
Customer service-oriented with a professional demeanor
Ability to work efficiently in a team environment and meet deadlines
Help assist in cleaning vehicles as needed to ensure deadlines are met
Join Our Team Join our team and become part of a company that values growth, innovation, and a commitment to excellence. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the automotive repair industry.
Requirements
Minimum of 3 years of experience
CCC estimating experience mandatory
OPS Trax experience
Detail oriented notations and photograph experience
AllData repair procedure research experience
Excellent communication skills/detailed communications with customers
Mitchell experience is a plus
Parts trader experience is a plus
Previous technician work experience is a plus
#J-18808-Ljbffr