Center Marketing Consultant
westgate resorts, Lake Park, GA, United States
Company Description
Westgate Resorts is the largest privately held timeshare company in the world , with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the
Best Companies to Work For , we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement.
With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico . Join us and be part of a team that values passion, integrity, and excellence—where your work helps create memories that last a lifetime.
Job Description Customer Service and Sales support for the Welcome Center of Corp. Marketing Road Program. Promotes Westgate Resorts through arranging tours for qualified potential timeshare purchasers, books room nights, sells attraction tickets, and provides concierge services in contracted locations. Assists with new hire training with, Corp. Road Program training, Guidelines and Policies.
To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:
Integrity Passion Work Ethic
Essential Duties and Responsibilities
Duties include but we are not limited to the below tasks. Other duties may be assigned or removed based on business needs.
Presents and arranges Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basis
Arrange and book room nights for guests that walk into the welcome centers
Provides concierge service for contracted locations
Maintain updated information on local area attractions and special events, and maintaining a courteous, professional image to guests as a team member of resort
Arrange and book tours of the resort for possible timeshare sales
Responsible for personal sale quotas; Tours, Tickets and Rooms
Able to work a flexible schedule (day/hours) including weekends and holiday
Able to handle cash and tickets accurately and securely
Provide friendly and professional customer service
Responsible of Inventory and Supplies of the Center when needed
Ensure location is well-kept, clean and maintain
Assist with cash handling forms, policies and procedures, confirming cash amounts and reporting issues timely
Assist with team members engagement activities and information on a daily basis
Cover for other employees shifts if needed by Center Manager
Qualifications
Must be able to handle cash and tickets accurately and securely, be able to communicate well with others, enjoy working with tourists, be able to take direction well, possess strong auditing skills, and possess good management skills.
Work in Indoor and outdoor if required.
Ability to work in a moderate noise level attributed to business office with computers and printers, light traffic
Minimum of 1 year of sales and/or customer service experience required
Sales oriented individual
Product knowledge
Strategic prospective skills
Ability to adapt in changing environment
Analytical skills
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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Best Companies to Work For , we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement.
With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico . Join us and be part of a team that values passion, integrity, and excellence—where your work helps create memories that last a lifetime.
Job Description Customer Service and Sales support for the Welcome Center of Corp. Marketing Road Program. Promotes Westgate Resorts through arranging tours for qualified potential timeshare purchasers, books room nights, sells attraction tickets, and provides concierge services in contracted locations. Assists with new hire training with, Corp. Road Program training, Guidelines and Policies.
To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:
Integrity Passion Work Ethic
Essential Duties and Responsibilities
Duties include but we are not limited to the below tasks. Other duties may be assigned or removed based on business needs.
Presents and arranges Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basis
Arrange and book room nights for guests that walk into the welcome centers
Provides concierge service for contracted locations
Maintain updated information on local area attractions and special events, and maintaining a courteous, professional image to guests as a team member of resort
Arrange and book tours of the resort for possible timeshare sales
Responsible for personal sale quotas; Tours, Tickets and Rooms
Able to work a flexible schedule (day/hours) including weekends and holiday
Able to handle cash and tickets accurately and securely
Provide friendly and professional customer service
Responsible of Inventory and Supplies of the Center when needed
Ensure location is well-kept, clean and maintain
Assist with cash handling forms, policies and procedures, confirming cash amounts and reporting issues timely
Assist with team members engagement activities and information on a daily basis
Cover for other employees shifts if needed by Center Manager
Qualifications
Must be able to handle cash and tickets accurately and securely, be able to communicate well with others, enjoy working with tourists, be able to take direction well, possess strong auditing skills, and possess good management skills.
Work in Indoor and outdoor if required.
Ability to work in a moderate noise level attributed to business office with computers and printers, light traffic
Minimum of 1 year of sales and/or customer service experience required
Sales oriented individual
Product knowledge
Strategic prospective skills
Ability to adapt in changing environment
Analytical skills
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr