Customer Service Representative
Gator Garage Doors, Round Rock, TX, United States
Starting Pay: $19–$20/hour (Based on Experience)
Want a Job Where You’re Valued, Supported, and Part of a Growing Team?
Gator Garage Doors is Hiring a Customer Service Representative (CSR)!
We are looking to add a strong CSR to our growing team. This role is key to supporting our technicians and delivering excellent service to our customers. Schedule details will be discussed during the interview process.
Flexibility is required, as we operate 7 days a week. Shifts may fall between the hours of 7:00 AM and 7:00 PM, Monday through Sunday.
If you’re dependable, team-oriented, and thrive in a fast-paced environment, we’d love to talk with you!
What You’ll Do As a Customer Service Representative, you’ll become the heartbeat of our customer experience. You will:
Answer incoming calls, emails, and chats with professionalism and positivity
Schedule appointments and coordinate with our technicians for seamless service
Provide updates, answer questions, and guide customers through next steps
Troubleshoot issues and offer clear, helpful solutions
Document customer interactions accurately and efficiently
Spot opportunities to recommend services that genuinely help the customer
Learn our services inside & out—becoming a trusted expert for homeowners
You’re a Great Fit If You Bring
1+ year of customer service experience (home services or tech = bonus!)
Strong organization and multitasking ability
A calm, friendly, customer‑first attitude—even on busy days
Comfort with technology (ServiceTitan experience is a plus!)
Reliability, team spirit, and a desire to grow
High school diploma or equivalent
We take care of our people—professionally and personally. You’ll enjoy:
✅ Benefits
PTO + Paid Holidays
401(k) with Company Match
Employee Discounts
Career development within a nationwide family of premium home‑service brands>
A workplace that invests in your future
Location:
Round Rock, TX
office — where great things are happening every day.
If you're ready to join a team that values your voice, supports your growth, and works together like family, we’d love to meet you.
Apply today and build your career with Gator Garage Doors!
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Gator may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
Pay Range
$19 - $20 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting‑related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
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We are looking to add a strong CSR to our growing team. This role is key to supporting our technicians and delivering excellent service to our customers. Schedule details will be discussed during the interview process.
Flexibility is required, as we operate 7 days a week. Shifts may fall between the hours of 7:00 AM and 7:00 PM, Monday through Sunday.
If you’re dependable, team-oriented, and thrive in a fast-paced environment, we’d love to talk with you!
What You’ll Do As a Customer Service Representative, you’ll become the heartbeat of our customer experience. You will:
Answer incoming calls, emails, and chats with professionalism and positivity
Schedule appointments and coordinate with our technicians for seamless service
Provide updates, answer questions, and guide customers through next steps
Troubleshoot issues and offer clear, helpful solutions
Document customer interactions accurately and efficiently
Spot opportunities to recommend services that genuinely help the customer
Learn our services inside & out—becoming a trusted expert for homeowners
You’re a Great Fit If You Bring
1+ year of customer service experience (home services or tech = bonus!)
Strong organization and multitasking ability
A calm, friendly, customer‑first attitude—even on busy days
Comfort with technology (ServiceTitan experience is a plus!)
Reliability, team spirit, and a desire to grow
High school diploma or equivalent
We take care of our people—professionally and personally. You’ll enjoy:
✅ Benefits
PTO + Paid Holidays
401(k) with Company Match
Employee Discounts
Career development within a nationwide family of premium home‑service brands>
A workplace that invests in your future
Location:
Round Rock, TX
office — where great things are happening every day.
If you're ready to join a team that values your voice, supports your growth, and works together like family, we’d love to meet you.
Apply today and build your career with Gator Garage Doors!
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Gator may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
Pay Range
$19 - $20 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting‑related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
#J-18808-Ljbffr