We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
Compensation: $153,500.00 to $198,100.00
Purpose The Senior Director Food Safety & Quality Assurance (QA) leads the Food Safety & QA function for North America. This position oversees the design, development and implementation of all Food Safety/QA Programs, processes and reporting.
Essential Functions
Guides and manages day-to-day Food Safety & QA programs across North America Operations, ensuring consistent implementation of company standards and procedures
Implements and maintains food safety culture initiatives throughout the organization by conducting training, providing technical support to operations, and reinforcing compliance expectations
Guides the department in all matters related to local, state and federal food safety regulations as well as directing the work of the company’s internal QA resources and an outsourced group of food safety auditors
Applies FDA Model Food Code regulations to operational situations; works with People & Culture and communications to address food safety/operational concerns, incidents, and corrective actions
Implements and maintains compliance programs aligned with Food Safety and Modernization Act (FSMA) requirements across all applicable operations
Maintains the company’s Food Safety Plan as the master document for the required branch specific Food Safety Plans and Food Defense Plans; ensures restaurants, kitchens, and warehouses maintain FDA registration and manages inspection findings and corrective action plans
Represents the company and its interest in all customer, brand, industry and government food safety committees
Actively participates and presents at industry events and training; collaborates with industry peers within technical associations such as the National Restaurant Association Quality Assurance Executive Study Group and the National Environmental Health Association
Educates and influences Brands and JV Partners to ensure operational standards and HACCP programs are compatible with company standards
Manages the NSF Small Supplier on-boarding audit process; reviews audit findings, assesses risk levels, coordinates with brands and suppliers on corrective actions, and escalates critical issues
Reporting Relationship The Senior Director of Food Safety & QA reports to the Vice President of Culinary
Minimum Qualifications, Knowledge, Skills, and Work Environment
Education and Experience:
The combination of education and professional experience must exceed 10 years:
In a leadership role: Requires 5 years of experience leading a senior level team of operations professionals engaged in developing and executing Food Safety & Quality Assurance programs
In a technical role: Requires 10 years of experience engaged in developing and delivering food safety & quality assurance programs
A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
In the industry: 3-5 years of Hospitality/ F&B experience
ServSafe Food Safety Certification, ServSafe Alcohol, CP-FS (Certified Professional-Food Safety)
Specialized Training:
Training that leads to technical expertise in FDA Model Food Code, FSMA, Code of Federal Regulations, General Microbiology, Public Health
Training that leads to an in-depth knowledge of legal and regulatory ramifications of the food safety area
Specialized Skillset/Competencies/Traits:
Strong operational knowledge and ability to implement Food Safety & QA programs across many locations
Ability to balance operational needs with compliance requirements and manage stakeholder expectations
Strong problem-solving skills and demonstrated resourcefulness
Detail oriented with strong organizational and project management capabilities to manage multiple priorities and meet tight deadlines
Excellent communication and training skills with ability translate food safety requirements into practical operational guidance for field teams
Highly advancedbusiness acumenand also has thestrategic mindsetrequired to understand the long-term implications of Food Safety & QA management decisions and to advance the organization’s goals
Demonstrated history ofanticipating and balancingthe needs of the business with the needs of complexstakeholders, the employee population and individual circumstances
Demonstrated history ofcreating and maintaining positive work environmentsthroughcoaching, developing, and leading teamsto achieve common goals
Demonstrated experience exhibiting acontinuous improvement mindsetwith the ability tooptimize work processesand achieve positive results
Location/Travel:
This position is based at the North America Support Center in Bethesda, MD
This position requires approximately 25% travel to airport locations
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
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Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
Compensation: $153,500.00 to $198,100.00
Purpose The Senior Director Food Safety & Quality Assurance (QA) leads the Food Safety & QA function for North America. This position oversees the design, development and implementation of all Food Safety/QA Programs, processes and reporting.
Essential Functions
Guides and manages day-to-day Food Safety & QA programs across North America Operations, ensuring consistent implementation of company standards and procedures
Implements and maintains food safety culture initiatives throughout the organization by conducting training, providing technical support to operations, and reinforcing compliance expectations
Guides the department in all matters related to local, state and federal food safety regulations as well as directing the work of the company’s internal QA resources and an outsourced group of food safety auditors
Applies FDA Model Food Code regulations to operational situations; works with People & Culture and communications to address food safety/operational concerns, incidents, and corrective actions
Implements and maintains compliance programs aligned with Food Safety and Modernization Act (FSMA) requirements across all applicable operations
Maintains the company’s Food Safety Plan as the master document for the required branch specific Food Safety Plans and Food Defense Plans; ensures restaurants, kitchens, and warehouses maintain FDA registration and manages inspection findings and corrective action plans
Represents the company and its interest in all customer, brand, industry and government food safety committees
Actively participates and presents at industry events and training; collaborates with industry peers within technical associations such as the National Restaurant Association Quality Assurance Executive Study Group and the National Environmental Health Association
Educates and influences Brands and JV Partners to ensure operational standards and HACCP programs are compatible with company standards
Manages the NSF Small Supplier on-boarding audit process; reviews audit findings, assesses risk levels, coordinates with brands and suppliers on corrective actions, and escalates critical issues
Reporting Relationship The Senior Director of Food Safety & QA reports to the Vice President of Culinary
Minimum Qualifications, Knowledge, Skills, and Work Environment
Education and Experience:
The combination of education and professional experience must exceed 10 years:
In a leadership role: Requires 5 years of experience leading a senior level team of operations professionals engaged in developing and executing Food Safety & Quality Assurance programs
In a technical role: Requires 10 years of experience engaged in developing and delivering food safety & quality assurance programs
A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
In the industry: 3-5 years of Hospitality/ F&B experience
ServSafe Food Safety Certification, ServSafe Alcohol, CP-FS (Certified Professional-Food Safety)
Specialized Training:
Training that leads to technical expertise in FDA Model Food Code, FSMA, Code of Federal Regulations, General Microbiology, Public Health
Training that leads to an in-depth knowledge of legal and regulatory ramifications of the food safety area
Specialized Skillset/Competencies/Traits:
Strong operational knowledge and ability to implement Food Safety & QA programs across many locations
Ability to balance operational needs with compliance requirements and manage stakeholder expectations
Strong problem-solving skills and demonstrated resourcefulness
Detail oriented with strong organizational and project management capabilities to manage multiple priorities and meet tight deadlines
Excellent communication and training skills with ability translate food safety requirements into practical operational guidance for field teams
Highly advancedbusiness acumenand also has thestrategic mindsetrequired to understand the long-term implications of Food Safety & QA management decisions and to advance the organization’s goals
Demonstrated history ofanticipating and balancingthe needs of the business with the needs of complexstakeholders, the employee population and individual circumstances
Demonstrated history ofcreating and maintaining positive work environmentsthroughcoaching, developing, and leading teamsto achieve common goals
Demonstrated experience exhibiting acontinuous improvement mindsetwith the ability tooptimize work processesand achieve positive results
Location/Travel:
This position is based at the North America Support Center in Bethesda, MD
This position requires approximately 25% travel to airport locations
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
#J-18808-Ljbffr