Housing Specialist - Public Housing
Topeka Housing Authority, Topeka, KS, United States
Benefits
Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources I. THA’S VISION
Successfully provide quality, accessible, affordable housing. Success is defined as: putting applicants, tenants, and participants first; market competitiveness; and, financial strength and integrity. II. TASKS
Program Operations
Maintain necessary records and files. Make referrals to appropriate sources of service and assistance. Schedule activities for self. Assist in interviewing new applicants seeking Public Housing. Resident Organizations
Provide support for resident organization projects and activities. Help strengthen THA resident organizations. Resident Initiatives
Provide support for THA resident activities and initiatives as assigned. Assist persons who inquire about THA programs and initiatives
Greet and assist persons who come to the office, and respond to persons who call or e-mail. Provide needed information and direct persons to appropriate sources of internal and outside assistance. Lease Enforcement/Criminal Activity
Investigate and document lease compliance problems relating to criminal activity. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Participate in the One-Strike Committee. Provide input for lease violations. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies. Lease Enforcement/Other than Criminal Activity
Investigate and document lease compliance problems relating to rules violations, health and safety issues, bar and ban violations, boarders and lodgers, and related matters. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Provide input for lease violation decisions. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies. Other duties as assigned
Perform other duties of a similar level of responsibility and complexity as assigned. III. CONTINUOUS IMPROVEMENT
Promote innovation and positive change Improve THA programs Improve THA facilities and complexes Participate in training and capacity building events as assigned IV. KEY TRAITS
Ability to learn, absorb, process and apply information Listening and oral communication skills Sound academic skills—reading, writing, computation Adaptability, creative thinking, problem solving, openness to change Self‑management, self‑esteem, goal orientation Effective in/with groups; interpersonal, negotiation, and teamwork skills “Big picture” view of the organization; leadership skills; ability to organize and motivate one’s self and others Attendance & Punctuality Knowledge: Public Housing, Section 8 Program laws, regulations, and internal policies; Other program laws, regulations, and internal policies as assigned; Tenant/landlord rights and responsibilities Standard office computer software programs Vi. Skills
Apply/direct the application of Program laws, regulations, policies Effective customer service for a diverse population Use specialized software programs Successfully interact with elected and appointed officials, landlords and human/social service agency staff Train and motivate subordinates VII. Physical Requirements
Bend, reach for, and handle the contents of file folders Attend, prepare facilities, and participate in meetings Use a computer/computer key board for extended periods VIII. EDUCATION, SPECIAL LICENSES/CERTIFICATES
Valid Kansas Class C Drivers license Specialized certification as assigned High school diploma or equivalent required. Some college or advanced office/clerical training preferred (Note: work experience can be substituted for education on a year for year basis.) IX. Experience
Two years of housing/human service program experience preferred SUPERVISORY RESPONSIBILITY – None
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Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources I. THA’S VISION
Successfully provide quality, accessible, affordable housing. Success is defined as: putting applicants, tenants, and participants first; market competitiveness; and, financial strength and integrity. II. TASKS
Program Operations
Maintain necessary records and files. Make referrals to appropriate sources of service and assistance. Schedule activities for self. Assist in interviewing new applicants seeking Public Housing. Resident Organizations
Provide support for resident organization projects and activities. Help strengthen THA resident organizations. Resident Initiatives
Provide support for THA resident activities and initiatives as assigned. Assist persons who inquire about THA programs and initiatives
Greet and assist persons who come to the office, and respond to persons who call or e-mail. Provide needed information and direct persons to appropriate sources of internal and outside assistance. Lease Enforcement/Criminal Activity
Investigate and document lease compliance problems relating to criminal activity. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Participate in the One-Strike Committee. Provide input for lease violations. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies. Lease Enforcement/Other than Criminal Activity
Investigate and document lease compliance problems relating to rules violations, health and safety issues, bar and ban violations, boarders and lodgers, and related matters. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Provide input for lease violation decisions. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies. Other duties as assigned
Perform other duties of a similar level of responsibility and complexity as assigned. III. CONTINUOUS IMPROVEMENT
Promote innovation and positive change Improve THA programs Improve THA facilities and complexes Participate in training and capacity building events as assigned IV. KEY TRAITS
Ability to learn, absorb, process and apply information Listening and oral communication skills Sound academic skills—reading, writing, computation Adaptability, creative thinking, problem solving, openness to change Self‑management, self‑esteem, goal orientation Effective in/with groups; interpersonal, negotiation, and teamwork skills “Big picture” view of the organization; leadership skills; ability to organize and motivate one’s self and others Attendance & Punctuality Knowledge: Public Housing, Section 8 Program laws, regulations, and internal policies; Other program laws, regulations, and internal policies as assigned; Tenant/landlord rights and responsibilities Standard office computer software programs Vi. Skills
Apply/direct the application of Program laws, regulations, policies Effective customer service for a diverse population Use specialized software programs Successfully interact with elected and appointed officials, landlords and human/social service agency staff Train and motivate subordinates VII. Physical Requirements
Bend, reach for, and handle the contents of file folders Attend, prepare facilities, and participate in meetings Use a computer/computer key board for extended periods VIII. EDUCATION, SPECIAL LICENSES/CERTIFICATES
Valid Kansas Class C Drivers license Specialized certification as assigned High school diploma or equivalent required. Some college or advanced office/clerical training preferred (Note: work experience can be substituted for education on a year for year basis.) IX. Experience
Two years of housing/human service program experience preferred SUPERVISORY RESPONSIBILITY – None
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