Bilingual Mortgage Servicing Specialist – Member Support

A Credit Union Servicing Organization in Houston is seeking a detail-oriented Member Services Specialist. The ideal candidate will serve as the first point of contact for mortgage servicing inquiries, assisting members with payment questions and ensuring compliance with service standards. Candidates with 2-5 years of mortgage servicing or customer service experience and bilingual skills in English and Spanish are encouraged to apply. This role emphasizes effective communication, documentation, and process improvement efforts to enhance member experience. #J-18808-Ljbffr